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“Family trip to Saint George Utah”
Review of Southwest Airlines


Reviewed 23 October 2017

Keep getting notice to finish my draft.
Flight actually was more than 2 yeas ago.
Our son and his family live in southern Utah so we always fly into Vegas and take the shuttle to St. George.
This trip was a trip we will never forget.
1 person had a panic attack and another had a heart attack.
The staff was calm, cool and collected. Did what they were trained to do with minimal discomfort to the other passengers.
Both passengers received treatment and were able to deplane with the help of a wheelchair.
Southwest is our favorite airline.

Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9,609 - 9,613 of 24,325 reviews

Reviewed 23 October 2017

Flight back the attendants were awful! Rude for no reason flight there we had no issues. My daughter was literally about to piss herself we got delayed waiting for another plane and they gave me attuide for choosing to take her to the bathroom vs letting her piss her pants. Next time you can just clean up her piss!!!! Also, the board process is crap having not seat number makes it worse people going up and down for seats so on. I always fly Delta and they confirmed why.

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3  Thank Gabrielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

Southwest allows you to check two bags with no fees. As long as you check in 24 hours in advance or select early bird when you book your flight you don’t get stuck in the middle since they don’t assign seats. Flight attendants usually joke with passengers making the announcements not so scripted. Great airline.

Thank NayNayof6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

Another well organized boarding process with good announcements, Flight was full and still on time. Used the automatic check-in, still only ended up at one of the last A's. Crew were quick with serving drinks on a quick flight.

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Thank TutinsPony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

Always on time, ALWAYS friendly and cheerful....their speeches make you pay attention and laugh! During the O2 mask section.... "if you're traveling with small children OR someone just acting like one" LMAO !!!

PLUS the most mature (I'm guessing mid 60's) attendant I've ever had on any flight. Who was WONDERFUL!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Schoonergirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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