I will always love SW for no bag fees, pleasant employees and mostly reliable service. There were no hiccups on this recent flight from Denver to Albany via Baltimore. BWI is a great airport for a layover, so enjoyed crab cakes and wine before departing for Albany.

Great flight to Denver. On time, comfortable seats, friendly service. Free checked bags is a plus. SW is consistent all around.

Flew roundtrip from Phoenix to Charleston. There wasn't a direct/nonstop flight so we had to fly thru Houston and change planes then on the return flew through Dallas and changed planes. The flights were pretty good. They weren't full so we didn't have anyone in the middle seats and since we are both fluffy that was great! Because of my husband's disabilities we were allowed to preboard and were able to get bulkhead seats that have lots of legroom. Flight Attendants were very friendly as was everyone in the ground crews.

I love flying Southwest due to the low cost and direct flights, especially when traveling with a child

We fly SWA on nearly all domestic flights, partly because they are the main carrier out of BWI but also they have great prices and no BS with the bag fees and other charges. They don't have reserved seats so that can be an issue on long flights unless you pay extra to get ahead in the line. But the flights are usually on time as this one was and the staff are usually friendly and even fun.