We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Famil Trip”
Review of Sunwing Airlines


Reviewed 3 weeks ago

Had a decent airfare to Holguin. Checking out of Holguin Airport , Sunwing check in girl did not speak English well , did not seem to know what she was doing , as a result many families scattered all over plane in different seats and rows. Attendants very good !

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwingAirlines, DV - Social Media Agent at Sunwing Airlines, responded to this reviewResponded 2 weeks ago

Hello Rob,

Thank you for taking the time to share your experience with Sunwing Airline.

We are very happy to hear that you have enjoyed your travel experience with Sunwing. I do apologize for your experience upon check in for your return flight. We continuously aim to rise above and beyond our customers’ travel expectations to ensure that they are satisfied with their vacation packages from the moment they board our flights, to their pleasant return back home. Your feedback and satisfaction are greatly valued.

We look forward to welcoming you on board Sunwing Airlines once again in the near future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,848)
Traveller rating
Traveller type
Time of year
Language
  • More languages

354 - 358 of 3,848 reviews

Reviewed 3 weeks ago via mobile

I have used sunwing three times and paid extra for upgraded seats and priority luggage. Don't waste your money it's all a scam. Last year we flew to jamuca to signature hotel that they stand by. Had issues with hotel and sunwing as well emailed them both and they but the blame on each other. Gave them one more shot this year and never again flight attendents were cranky like we were pitting them out plus very rude seats are uncomfortable. I flew with air Canada and air transat. Out of all three I would pay the extra money to fly air transat

Thank 247kyle88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Just got back from los Cabos. Was our second trip there on sunwing. Service was great. No delays. Planes are a little cramped for space. Shuttles to and from hotels were efficient. Booked our excursions with Francesco at the hotel, only complaint he told us insurance on the atv tour was optional but when we got there they charged us 45 dollars. We went on 3 excursions and that was our only complaint. All in all we had a very enjoyable time and would recommend sunwing to anyone.

Thank darlenei750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwingAirlines, DV - Social Media Agent at Sunwing Airlines, responded to this reviewResponded 2 weeks ago

Hello Darlene,

Thank you for taking the time to share your experience with Sunwing Airline.

We are very happy to hear that you have enjoyed your travel experience with Sunwing. We continuously aim to rise above and beyond our customers’ travel expectations to ensure that they are satisfied with their vacation packages from the moment they board our flights, to their pleasant return back home. Your feedback and satisfaction are greatly valued.

We look forward to welcoming you on board Sunwing Airlines once again in the near future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

unless you are looking for luxury service, its good enough for the price...timing was not bad ,clean and basic service on board .very good pilots I flew with them before I like the way they handle the plane on .take off and landing

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Afif K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwingAirlines, DV - Social Media Agent at Sunwing Airlines, responded to this reviewResponded 2 weeks ago

Hello Afif,

Thank you for taking the time to share your experience with Sunwing Airline.

We are very happy to hear that you have enjoyed your travel experience with Sunwing. We continuously aim to rise above and beyond our customers’ travel expectations to ensure that they are satisfied with their vacation packages from the moment they board our flights, to their pleasant return back home. Your feedback and satisfaction are greatly valued.

We look forward to welcoming you on board Sunwing Airlines once again in the near future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We paid the extra $50 for the plus seating at the front of the plane. The extra leg room was great, but there are no other benefits. No complimentary anything. You get priority boarding which is nice.and that was quick in Montreal . Our plane left a few minutes early at 6am. , love direct flights. They had an overhead movie screen about every 5 rows, which dropped down from the ceiling. The movie was family oriented. They didn’t have any tablets to rent.

Thank travelsome R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunwingAirlines, DV - Social Media Agent at Sunwing Airlines, responded to this reviewResponded 2 weeks ago

Good morning,

Thank you for taking the time to share your experience with Sunwing Airline.

We are very happy to hear that you have enjoyed your travel experience with Sunwing. We continuously aim to rise above and beyond our customers’ travel expectations to ensure that they are satisfied with their vacation packages from the moment they board our flights, to their pleasant return back home. Your feedback and satisfaction are greatly valued.

We look forward to welcoming you on board Sunwing Airlines once again in the near future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC