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“Flew from Manchester to Lisbon”
Review of TAP Portugal


Reviewed 16 October 2017

Had a lovely flight by TAP from Manchester to Lisbon. Took about 2 and a half hours. Walked a long way yesterday - why does one have to walk so far in Airports nowadays - is it because they are so busy? Plenty of leg room, something to eat & drink.

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    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank BrianB321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 - 331 of 7,444 reviews

Reviewed 15 October 2017

Getting on the plane at JFK was a nightmare. They don't open their counter until 2 hours before the flight and it is located at the very end of Terminal 5. The ground/counter people were rude and unhelpful. The gate people were completely unorganized, kept giving conflicting information. Really the worst!
HOWEVER, once we got on the plane, the crew was kind, attentive and patient.
On our return flight (10-12-17), the flight out of Barcelona was late, which made for a very tight connection in Lisbon. We were told to hurry-through passport control, through the entire airport-only to arrive at the gate and find the flight was 90 minutes late! Honestly, this can't be announced when we landed in Lisbon?
I don't know if I'd take another chance on them.
Upgrade to business class was a very good decision and the cost was minimal. Thank god we did it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank ldyluck2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

I had pay for economic flight..so i got that..the legs space was okay..nothing small or to big...big if be a big person, will feel like sardine in the box.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

Good airline, had food, coffee, for free. Good seating, friendly service, would use them again, on time flight

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank stevepencz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

Price was pretty good but unfortunately that transpired in the bad service. TVs didnt work on an 8 hour flight. Food was bad, no dressing for the salad. Worst Customer service I have seen by an employee in Miami. On the connecting flight within europe no legroom at all, almost had to sit sideways.

    • Seat comfort
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
3  Thank Bella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC