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“Decent In Flight Experience, Check in and boarding another story”
Review of Transavia


Reviewed 2 April 2018

Booking on Transavia was pretty easy. Before you book though, read all the details.... its a budget airline so everything costs extra: baggage, food, drinks, picking a seat, etc. But as long as you know this, you can see if the cheap fare is worth it. For me, it was.

The planes are decent... the leg room was fine.... more than most US regional flights for sure. Very clean and the staff were super. Out flights were all on time.

The 2 big issues I had were boarding and check in (in Las Palmas.)

Regarding boarding... there is NO protocol. They basically decide they are ready to board and say "now boarding." Its a mad dash of people jostling in a huge crowd to be first. Very frustrating.

Second... check in. In Amsterdam (the hub) it was very easy and efficient. Several agents available to assist and get your bags checked. In Gran Canaria... horrible. They had 3 agents, but no defined lines and they wont start checking people in until exactly 2 hours before the flight time. So most people were there about 2.5 hrs early and a huge mass of people just stood in a messy mass until they "opened." Then it was a crazy fight to be in a line. Just way too efficient and causes so much frustration as people get annoyed with other people as they push in front of them in line.

Just remember its a budget experience. If you want to get to many places in Europe for cheap, its a good choice... far better than say Iberia Express or RyanAir. Just make sure you know the rules of the road.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 - 359 of 33,934 reviews

Reviewed 1 April 2018

The flight was okay, only the security investigation lasted for a very long time in Budapest. On return, the luggage carrier did not work at check-in in Rotterdam

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank revibela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

This is an economy airline but both flights were on time and efficient crew. I paid extra for seat assignment and a small bag to check in. They didn’t lose my luggage. I missed not having a beverage included and was too cheap to pay for one on such a short flight. Brand new plane on both flights. ORLY airport wasn’t bad. We had to ride a bus out to the plane but it still left on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank burnsie93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Very good flight. Everything was the way it was supposed to be. I would recommend this company to anyone who wants to travel abroad without spending a great deal of money.

Thank Nikos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

Very efficient and friendly flight crew, in spite of a fully loaded flight with minimal seating comfort. My legs did not fit, and the flight attendant was very helpful to combine seating to have a free middle seat. Missing a way to reserve business class or comfortable seating in advance.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Uffe K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC