We travelled United on our way to the US for our vacation-trip this year.
I have to say I was rather sceptic using an American carrier, having worked for an airline myself as cabin attendant in Europe.
I normally never write/complain or feedback anything, but this time I am very happy to make an exception!
I was very, very happily surprised by actually everything: the aircraft, the crew was very friendly, nothing was too much, the service went great, smooth and it was enough, and the quality was ok, being on an aircraft ;-)
The flight was packed, almost completely full, and on a flight over 10hrs, I can tell out of experience, that is not a piece of cake!
So, congratulations for the crew, for the Service, and for United in general, everything went great, on our complete journey!
Thank you very much, next time we travel, I will ask specifically to travel United!
Dearest Regards out of Belgium.