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“Internal Flights”
Review of Vietnam Airlines


Reviewed 3 weeks ago

We used Vietnam Airlines twice during or trip in Vietnam 1st Hanoi- Da Nang 2nd Hue- HCMC, both flights were delayed, which did effect our plans at our destinations. The flights themselves were good and the plane was clean, nice staff, the uniforms are lovely.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ann281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 - 176 of 3,900 reviews

Reviewed 3 weeks ago

We had two internal flights on Vietnam Airlines. Easy check in. Clean aircraft, polite, attentive cabin staff and on time. Free water and soft drinks. Captain seeing passengers off flight. Faultless.

Thank frog2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

1. the VN airline counter is very few, always very long queue waiting and always waiting. at least 40 min waiting for check-in every time. vietnam airline is one of the worst airlines.
2. silver skyteam membership is not useful for quick check in. same waiting.
3. the SGN customs need to waiting for 40 min to get through too, because always so many people there.
4. the airbus A350 is ok, but 3-3-3 layout is not as good as A333 at all.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank samtansh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very good attentive staff. Planes on time (flew 5 times in 2 weeks with this airline). Excellent food and wine on the long haul flights. Great films to watch. Quick turnarounds with internal flights.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Travelled SGN-HUI 31/3-2018 on A321. They had announced me earlier about ½ hour preponed schedule which forced me to change my flight to the next day. After some mistakes on their side I got the flight I wanted free of extra charges, but had to stay-over a night in Saigon. Check-in took some time due to queue but the security at Domestic took 30 Minutes to pass. Flight full, on time. I brought instant coffee bags and they served me hot coffee – otherwise catering is limited to Coca-Cola, Pepsi, and still water. Bus-gating is very annoying, they pack their gate-transfer buses like sardine cans, so there is no space even if standing. In HUI its even more radicolous as the airport is always idle but you are not allowed to walk the 2-300 meter from the airplane to the Terminal despite there is no other security issues. You have again to endure this tedious, lengthy, humiliating sardine packing just to create local employment. To pack the bus with 70 people takes 15 Minutes, to unpack it takes 5 Minutes, The drive itself takes 1 Minute. No April fools…

Thank Anders P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC