You guys sent my boyfriends luggage to Smithers BC instead of Vancouver where he has to spend the night, because Smithers is his final destination. So now he has no change of clothes and no phone charger as it was all in his suitcase. I’ve never had my luggage fly all the way to Mexico when I’ve had a layover in Edmonton or Calgary even though Mexico is my final destination. IT MAKES ZERO SENSE! We will never book with you guys or even recommend westjet with any friends or family! And to try and get ahold of customer service is even more painful.