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Denise
North Jersey

Heaven on Earth

Review of Grace Bay Club
5.0 of 5 bubblesReviewed 28 Aug 2024via mobile
From the moment you arrive, you are in a relaxed state. You are greeted and given a nice cold drink, and right away you are checked in… and at your room, very promptly! Accommodations are just beautiful and 5 star. The pools and beach are just gorgeous, and private. We go in the summer, which is typically the low season, and we love it because most times we are one of only a couple people at the pool or beach! It’s like we are by ourselves, so quiet and amazing! We see lots of people at breakfast, so we think many do excursions during the day… but we soak up the #1 beach in the world most days!
Huge shout out to Jim at The Estate pool this year! Jim greeted and welcomed us every day! He set us up with everything we needed, and had ice water for us in minutes, with menus! He’s a gem! He checked on us always and sometimes reading our minds if we were getting hungry or needed a drink! Allowing us to fully relax and unplug while we were here! One of the best employees ever, next to Amato, who was out sick this time! Amato is wonderful as well!
Staying in the estate section is incredible! One of our favorite vacations! Been going for about 10 years now, and always loving our time here!
Date of stay: August 2024
Room Tip: We like the Estate section of this hotel best. 5 star service all the time!
Trip type: Travelled as a couple
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Audrey Gonzalez, Marketing at Grace Bay Club, responded to this review
Responded 3 weeks ago
Thank you for your glowing review and for continuing to choose Grace Bay Club for the past 10 years. It’s always a pleasure to welcome back familiar faces, and we’re thrilled to hear that your stay in the Estate section was as relaxing and peaceful as ever.

We’re so glad you enjoyed the quiet beauty of the pools and the stunning beach! It's fantastic to hear that Jim made such a positive impact on your visit, ensuring you were well taken care of at the Estate pool. We'll be sure to pass along your kind words to him, and we know Amato will be touched as well. Our team strives to create that sense of complete bliss, and we’re happy to know that you were able to relax.

Thank you for your continued loyalty, and we look forward to welcoming you back for many more summers to come!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 22 August 2024

What an amazing overall stay - my husband and I have visited Turkes and Caicos over six time and this visit was by far the best! From the Birthday treat in room for my Husband’s birthday to every meal and interaction with the Team! Kudos and we are looking forward to our next visit!

Room tip: Pool gets full early - snag a cabana it’s first come first serve!
Date of stay: August 2024
  • Trip type: Travelled as a couple
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Thank Arleene O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at Grace Bay Club, responded to this reviewResponded 3 weeks ago

Thank you for your kind words and loyalty to Grace Bay Club. We're thrilled that you enjoyed our amenities- we take pride in going the extra mile to make our guests feel at home. We look forward to welcoming you back for a seventh stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2024

This place was extremely clean and grounds were beautiful. I left Beaches resort because of roaches!!! Grace Bay club is the place to stay when in Turks!! The food, the people, the rooms were everything you would imagine in paradise. You must stay here!! Sandals/Beaches resort is garbage!!!!

Room tip: Don’t stay in Beaches/Sandals resort it was filled with roaches. Grace Bay Club is was worth every penny! Breakfast was delicious!
Date of stay: August 2024
  • Trip type: Travelled with family
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Thank richmO4270TT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at Grace Bay Club, responded to this reviewResponded 3 weeks ago

Thank you for your kind words. We're thrilled that you enjoyed your experience with us and hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2024

Been going to TCI for about 17 years. Stayed at Grace Bay Club the last 8 years. We love GBC. They have 3 sections to this resort. While it sounds big, it really isn’t. They have an Estate section, secluded and exclusive to the guest staying there. The Hotel section, adult only with an adult only pool. And the Villas section, family friendly with a family pool. This resort is 100% ocean facing units. Personal concierge service if you choose to use them. They help you with anything you should need. I used them as well as my husband. They set up balloons ,cake and champagne for my daughters graduation from graduate school and a whole shindig for my 60th bday (thank you Patrick and Austen for this) GBC has an inclusive delicious breakfast with made to order any kind eggs. The breakfast staff is always lively. Junie, Christopher, Sonny, Rachael , Beatrice and everyone that works there! The beach is always quiet. The pools are wonderful with pool and beach attendants, Yeves, Moses, Jerry, Fitz and others. Infiniti Bar was our go to place for lunch most days! Pauline is a GEM. Thank you Pauline for always taking care of us. It’s much appreciated!!! Making my bday very special and my daughters graduation too. Daily and evening houskeeping always a good experience. Stocking fridge with water on a daily basis. Making sure our unit is cleaned and stocked. . Champagne and wine that GBC leaves is a plus. Highly recommend GBC. What I love the most about GBC is even at capacity, it does not feel crowded at all. Very quiet resort. In the evening we love Infiniti bar. It’s a beautiful laid back spot to just hang and have a drink. Included are non motorized water sports. Hobie Cat, kayaks, and SUPboards. Kids and Teen Club available for children looking for a break from parents;)

Room tip: GBC is a beautiful resort. Perfect for couples, and families. You get the best of both worlds as the adult section and pool is further away.
Date of stay: August 2024
  • Trip type: Travelled with family
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1  Thank djbPA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at Grace Bay Club, responded to this reviewResponded 3 weeks ago

Thank you for sharing such a detailed and heartfelt review of your experiences at Grace Bay Club. We are truly honored that you’ve chosen to stay with us for the past eight years and that our resort continues to be a place you and your family love.

It’s wonderful to hear that you enjoyed the variety of sections at the resort, and that each area provided exactly what you were looking for—whether it was the seclusion of the Estate section, the adults-only relaxation in the Hotel section, or the family-friendly atmosphere of the Villas. We’re thrilled that Patrick, Austen, and the entire team were able to make your birthday and your daughter’s graduation extra special with those personalized touches.

Your kind words about our team members, from the lively breakfast crew (Junie, Christopher, Sonny, Rachael, Beatrice, and more) to the wonderful beach and pool attendants (Yeves, Moses, Jerry, Fitz), and the amazing Pauline at Infiniti Bar, mean the world to us. It’s feedback like yours that reminds us of the dedication of our staff to providing memorable experiences.

We’re so glad that you continue to enjoy the quiet, laid-back atmosphere of the resort and the various amenities we offer, from the delicious breakfast to the non-motorized watersports and the Kids and Teen Club.

Thank you again for your loyalty and for recommending Grace Bay Club. We can’t wait to welcome you and your family back for many more wonderful years to come!

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Reviewed 18 August 2024

This is our third trip to The Grace Bay Resort Hotel and while I'm a little late writing this review, I can't actually say enough great things about about our stay . It's always a great experience. Our room was amazing along with the view. We've also have had the pleasure of having Rasmey and Antonio as our personal concierge for the third year. These guys are amazing and always there if we need anything. They have always gone above and beyond to make our vacation experience the best. Part of the reason we enjoy coming back to Grace Bay every year is because of these two gentlemen that make sure my wife and I have a memorable time. These two have even wished us a Merry Christmas and checked to see how we were doing. You just can't find that type of dedication anywhere. We consider Rasmey and Antonio more that just our personal concierges, but also our friends that we love to visit every year. That personal touch that Rasmey and Antonio show us each trip doesn't stop there however. We also need to tell Moses thanks for taking care of us by the pool year after year. Seeing Gary at the bar and getting excited to see my wife and I and giving us hugs because we are treated as not just guest, but friends as well. We have fun with Joel always making us the best drinks and entertaining along with Juda at the bar. These guys are fantastic and have that personal touch as well. Last I want to thank someone who works behind the scenes and that we hardly see, but always makes sure our room is cleaned and bed turned down and that's Yves Villette. She works hard everyday and we appreciate her making sure everything is just right. It's the simple things such as having enough water to drink in the room after Joel takes care of us at the bar lol. My wife and I truly love this place and can't say enough nice things about the accommodations and staff. Thank you all for another great vacation and can't wait to see everyone again next year !!!

Room tip: If you are not traveling with kids I would tell everyone that the Adult pool is outstanding !!!
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Thank Tim G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at Grace Bay Club, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share such a thoughtful and heartfelt review of your recent stay at Grace Bay Club. We’re incredibly honored to have welcomed you for the third time and to know that each visit continues to surpass your expectations. It’s wonderful to hear that your room and the view were highlights once again!

We are truly lucky to have team members like Rasmey, Antonio, Moses, Gary, Joel, Juda, and Yves Villette, whose dedication and personal touches make such a lasting impression. Your kind words about their exceptional service and the friendships you’ve built with them mean so much to us. It's these relationships and the special care our staff provides that make Grace Bay feel like a second home for so many of our guests.

We’re grateful for your continued loyalty and can’t wait to welcome you back next year for another unforgettable experience!

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Reviewed 15 August 2024 via mobile

We had another wonderful stay at Grace Bay Club. This was our 5th stay and they continue to impress. The staff are so kind and attentive: special thanks to our concierge team (Fitz and Narvy), the wait staff (Junie and Stanley), the beach and pool staff and the maid staff (Paulna). We are already planning our next trip.

Room tip: Take advantage of the concierge services. Ask for the room you want - ground floor/higher floor.
Date of stay: August 2024
Trip type: Travelled with friends
Thank Steve D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at Grace Bay Club, responded to this reviewResponded 4 weeks ago

Hi Steve,
Thank you for your kind feedback and loyalty to Grace Bay Club. We are thrilled that we continue to exceed expectations and we hope to welcome you back very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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