I take issue with the review where a traveller complains about owners at RWI. Recently there was a family of 5 that was asked to leave because of their behaviour, which started off with a blatant disregard for other guests in the Quiet Pool and deteriorated to being threatening and abusive to staff. It had nothing do with owners and everything to do with the second scene they caused at the on-site restaurant that was witnessed by a large number of people. This type of behaviour wouldn’t be tolerated at any hotel, whether the units are individually or corporately owned. I’m quite certain owners and guests alike are happy they won’t be returning.