Another wonderful visit in the books. We always have a great time at the Sands. The grounds are beautiful and Grace Bay is breathtaking. Our one bedroom suite was well appointed. The full kitchen and washer and dryer are very convenient. The room was clean and spacious.
We will be back again next year. I need to shout out Oral. He is amazing. He is super helpful and just a nice guy.
Always such a pleasure to have you here at The Sands with us! We look forward to sharing your kind shout-out with Oral and to welcoming you back again next year!
From the minute we arrived (in the rain) we were welcomed by Tracy at the front desk. Everything was promptly ready for us at check in and I was so excited with our room selection!! We were in room 3301 and when I say breathtaking from the moment we opened our door still doesn’t provide the description deserved! I’m not sure what room could even be better than this Oceanfront suite. It’s on a corner and we had views sprawling from one end to the other! This was a trip I booked last year for our 30th wedding anniversary and my birthday. I can say this was the most beautiful suite we have ever stayed in. (I am a travel agent) and this stay well exceeded all my expectations.
I want to mention that I have read and heard some chatter around the staff not showing a great deal of “thankfulness” and some went as far as to say they were rude. THIS IS NOT A FAIR OR ACCURATE STATEMENT. We never came across one staff member that fit that description. We did on the other hand witness some guests being extremely rude and felt entitled enough to treat the staff rudely.
We aren’t typically huge pool people because we love the beach so much, but we absolutely loved the pools. They never felt crowded we could always finds chairs and it was the perfect place to meet our many new friends!
Now the BEACH! I cant even describe how absolutely stunning the beach and water are on Grace Bay! The staff on the beach were always so helpful. John always went out of the way to assure we had the perfect spot on the beach. He provided top notch service all the way around every day!
I wish I could remember the name of our housekeeper. She took such excellent care of our suite during our stay. Hopefully you can look up her name the week we were there from July 14 - July 21.
I read so many reviews about how expensive taxis were there. We met a few drivers that actually picked us up from the airport and referrals from other guests. We were able to go anywhere for no more than 10 dollars total.
We went to grocery store to purchase our staple items including water, bread, milk , bacon, turkey for sandwiches, condiments and much more for under 100.00. Lasted our entire week and made several meal’s.
We hope to return to Paradise soon!
Thank you to all the staff at the Sands for an amazing celebration!
We are so honored that you selected The Sands for 2 such important celebrations and we truly appreciate your kind words about our amazing staff. As a travel agent we know you get to travel all over the world so your compliments about our resort really mean a lot to us. We hope you are able to return to paradise again soon too!
This resort recently went through renovations. I'm not sure what it looked like before, but the rooms are beautiful and very spacious now. The balconies are huge and they are all screened in. Fully stocked kitchen. Most rooms include a washer and dryer.
The pools were clean and plenty of chairs. The beach is amazing. It is very wide and has lots of chairs with umbrellas. The staff patrolled the beach and pool for drink and food orders.
Hemingway's is the only restaurant/bar on the property. It was very good. You can walk to several other restaurants and shops (10 minute walk).
They have a gym, spa, non-motorized water sports, tennis, pickleball and basketball. They also have bicycles (with baskets). My sister and I took the bikes to the store and purchased some food/snacks & drinks. There is also a small convenient/souvenir store onsite. The resort partners with Caicos Dream Tours for excursions and they are on property at the pool each day.
Very quiet resort during the day and at night.
They have 2 sister properties: The Shore Club and The Palms. The shuttle to The Shore Club is complimentary, but guests @ The Sands (and The Palms) can only utilize the restaurants there, no other amenities.
The staff was very friendly! I will definitely be back to visit The Sands.
Thank you for your recent visit and for letting us know how much you enjoyed about The Sands. We are known for offering one of the best values on Grace Bay Beach! We hope this will be the first stay of many.
I would first like to praise Wichlande Clark for amazing customer service at the front desk. Wichlande understood a billing error when others seemed to struggle with the issue. I will send a letter to corporate and hopefully you will be in line for a promotion in the future. Thank you for the help!
I booked the Sands several months in advance as I read it would be going through a major renovation. We stayed on July 5th, 2024, in the junior suite ocean front room.
The landscaping is amazing and the workers keep the grounds looking great. They deserve credit for working in that humidity and keeping everything looking nice.
The pools are nice and also maintained. There were plenty of places to sit and a nice restaurant called Hemingways is right beside the pool area. Hemingways was a great place to dine and the servers were fast. The two ladies that serve the outside area were incredible, I wish I knew their names.
I can tell where renovations were made but, SOMEONE FORGOT TO DECORATE THE ROOM. I'm not an interior decorator but I really felt like I was staying in a hospital room with the smallest TV I've ever seen. Is it too difficult to add some colorful paint or some photos? Is it too difficult to add some personality to the room? Was I staying in a Covid quarantine room on lockdown??? The best part was the patio where I could walk out to the beach, but even that patio area could use some decor.
Maybe the other rooms were updated, but I figured the oceanfront suites would be the best looking and this was not the case. If you don't mind a depressing looking room The Sands is for you. The beach is the star of the show anyway.
We are so pleased that you enjoyed so much about your recent stay at The Sands and we send our apologies for the lack of décor in your room. We hope on your next visit you will notice additional design features in your room.
Just returned from our 5th stay at the Sands and every year the experience gets better and more memorable. The staff could not be more accommodating and friendly in every facet of our stay. I would especially like to recognize Delray and Samuel at the beach/pool. These two outstanding employees go above and beyond to make us feel welcome throughout our stay. Thank you guys for being so special.
Ovidio started as the resort GM on July 1 and we are already seeing his positive impact on the resort. Mona was fantastic but Ovidio will not miss a beat and will continue to make the Sands a premier destination on Grace Bay.
We are already planning our July 2025 visit and cannot wait to get back to our little slice of paradise. Thank you!
We love having you as part of The Sands family and it was wonderful to have you back with us and the staff will all be so thrilled to see your kind review. We all look forward to your 6th (and 7th and 8th) visits!
