Name: Seascape hotel in the Bight
Item: Seascape Hotel On Grace Bay
Rating: 5
Author: 85andyw

12 - 17 of 20 reviews

sandyc0516

Milford, Connecticut

538

Reviewed 2 June 2022 via mobile

Not reasonable

I recently stayed at the Seascape hotel. The rooms are clean but unfortunately I had run into trouble on 2 occasions.

One day they forgot to clean the room and I told them but they still did not clean the room.

The last day I left a day early because the airlines informed of delays and to rebook. Even with this information they would not refund me the last day. They gave me an email address to email which I did and never heard back from them. I don’t think it’s professional to run a hotel and not have a reasonable policy to refund the guest money particular when the airline tells you to rebook.

These kind of policies will not result in return guests

Sandy

Date of stay: June 2022

Ask sandyc0516 about Seascape Hotel On Grace Bay

Thank sandyc0516

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

We apologize, Sandy, that your room was not cleaned due to the DND sign being left on in error. Once informed, we provided fresh towels as housekeeping had already left for the day. As for our refund policy stated on our website, we do not refund for shortened stays; however, we offer the use of those funds for a return stay within 12 months. This is an offer all our guests can avail of in times like these or for unforeseen travel issues. For an issue with the airline, they also have their refund policies, and we strongly advise all guests to purchase trip insurance that covers in times like this. We hope to see you again, and thank you for staying with us.

The Team at Seascape Hotel

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ManuelL340

Patterson, New York, United States

3065

Reviewed 20 March 2022

Amazing Anniversary Celebration Week

When planning for this vacation, we were hesitant about choosing Seascape since it was not located right on the beach, and it was a smaller hotel in comparison to those we stayed in the past. We were blown away by the service, cleanliness, attentiveness to our needs and the amazing staff. This young generation so well mannered, professional, and prepared to meet our daily needs made us feel right at home. Kanthal sweet welcome and tour around the room/hotel. Beth daily attentiveness and sharing conversations with us plus, Alex a "do it all", kind of young man. Made this a memorable vacation. Thank you for making our anniversary #29 so special. The card, champagne was greatly appreciated. I will be back with more family and friends in December. Not luxurious or fancy but a place that felt like HOME!!!

Room tip: All rooms are quiet and well kept!

Date of stay: March 2022

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4 Thank ManuelL340

Hyun P

New Jersey

3045

Reviewed 31 December 2021

Modern and clean hotel with great amenities

Seascape is the perfect place to stay if you are looking for a clean, modern hotel that will not break the bank. We stayed here with our children and loved it. I liked the boutique hotel feel. Their golf cart service takes you to Bay Bistro (restaurant and beach set up). The downtown area is within walking distance (1-1.5miles/10-15minutes walk) or you can use their bikes. I highly recommend it, especially if you are traveling to Turks and Caicos during peak season. Beth (front desk), Danielle, Alex, and the rest of the staff provided excellent service.

Room tip: First Floor Rooms

Date of stay: December 2021

Ask Hyun P about Seascape Hotel On Grace Bay

1 Thank Hyun P

Kudos to the kids!! So happy they had a blast. Thank you for sharing your great moments and recommendations. Thank you for your kind compliments on our staff, who work tirelessly to ensure all our guests feel like they are the only ones in the hotel. Alex, Beth, and Daniel thank you. See you soon.

Seascape Hotel

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mozartcaffine

London, United Kingdom

510

Reviewed 30 July 2021 via mobile

Basic and clean

We stayed here for a few odd nights here and there in between hotels. It suited us perfectly for one or two nights but I wouldn’t book my entire vacation around it. Incredibly clean room. Bed large but quite high up off the floors. There is also a plastic sheeting underneath the bottom sheet which is not that comfortable but I understand the purpose it has. Not good enough though for the rates you pay.
Bathrooms great but hot water not fantastic. Took a long while of running water to get it up to a nice temperature and even that wasn’t as hot as I’d like. Plenty of towels to use of all sizes so I didn’t need to call down for more replacements.
The swimming pool area is a sun trap! not any wind so if you’re fair skinned be very careful. There is no shower by the pool for you to take before you get in or wash off after you’ve been in for a dip. There are noodle pool floats to use for free but no inflatables.
There is a shuttle which is free of charge and will take you to the beach. Remember to pack your towel. These are in your room. If you lose it you get charged. This is all explained in the welcome pack.
There are also some biked to use. They’re heavy so don’t plan on cycling too far! If you’re looking to walk to Grace Bay it will take you approx 20 minutes.
TV is local channels only. No smart TV hub available.
The kitchenette is not equipped with metal cutlery, plastic only.

Date of stay: June 2021

Ask mozartcaffine about Seascape Hotel On Grace Bay

Thank mozartcaffine

Thank you for staying with us at our boutique hotel. We are indeed small, modern, and clean. Our understated nature attracts persons looking for a great, clean place to stay, close to the beach in Grace Bay, that will keep their pockets intact. We strive to continue to do so while providing professional, friendly service. Since opening, we have installed all SMART TV's in all the bedrooms, so feel free to use your preferred streaming. We have plastic and metal cutlery in all kitchenettes as well; the full kitchens in the Executive Suites have only metal. Please come back and stay longer so we can pamper you.

Seascape Hotel

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Nicholas A

New York City, New York

3231

Reviewed 8 July 2021

Took a chance and loved it here

I usually don’t stay in places with few reviews; I have 2 small kids -9 and 4-and can’t really take chances. But I took a gamble on seascape because it was within our budget and in the right location. I was not disappointed. The hotel is brand new, everything on the inside is how it looks on the website. Staff is extraordinarily friendly; they even drove us to a restaurant one night in their golf cart. They provide bikes to get to the area where most of the shops are- about a 5 minute ride- and best of all their golf cart drops you off and picks you up at grace bay beach where they have chairs and umbrellas right next to the Somerset Hotel. I almost felt bad for those people paying many times what I did for the same beach. There is no bar or restaurant in the hotel but a very good place called Mr. Grouper’s is in walking distance. I would definitely return, it’s nearly impossible to find such a great deal on Providenciales.

Date of stay: June 2021

Ask Nicholas A about Seascape Hotel On Grace Bay

3 Thank Nicholas A

Happy for families!! We are delighted that you took a chance on us and loved it. Amazing. Thank you for being great guests and for taking the time to enjoy the property and location. Our rates remain the best value when traveling to Providenciales and we stand by that. We are very happy to have had the opportunity to serve you.

Seascape Hotel

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