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ADELE S

Best vacation ever, so relaxing

Review of The Tuscany
5.0 of 5 bubblesReviewed 20 Aug 2024
This place was simply beautiful, the suite exceeded our expectations. Everything was well kept, clean inclusive of all the comforts of home. The property manager, Tierra was fantastic, extremely attentive and every encounter was met with the upmost timely, professional and warm response. She didn’t just check us in and that was it, she made sure we were okay providing us a phone to call her with any questions, needs or concerns. We are already planning our next trip and while there may be other nice places to stay on the island, the Tuscany will always be our first and last choice. It was a wonderful experience. Thank you for maintaining a high standard of employees who cared and demonstrated it by the way we were greeted, the way our suite was cleaned, the way they made sure we were enjoying our trip and just the way they smiled and welcomed us back when we would leave and return. See you all soon
Date of stay: August 2024
Room Tip: Enjoy, the Tuscany will ensure it!
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this review
Responded 2 weeks ago
Hi 235adeles,

Thanks so much for sharing such a wonderful review of your stay at The Tuscany! Moreover, thank you for recognizing our lovely staff -
from our front office to our housekeeping staff! I believe our Tuscany staff is extraordinary as they have such a love for what they do and it definitely shows! in the way they take care of our guests!

We are so glad that you are going to be a part of our Tuscany family -- and plan on staying here again!

Terria

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 8 August 2024 via mobile

Beautiful complex - safe and impeccably maintained. Spacious condo with everything needed for a week of r&r. Beach was stunning - exactly as depicted in the website. Even at full capacity, it was quiet and peaceful , We had a wonderful time and would not hesitate to return.

Date of stay: August 2024
Trip type: Travelled with family
Thank Sherpa54864
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this reviewResponded 3 weeks ago

Dear Sherpa54864,

Glad you had a perfect stay at our beautiful resort, The Tuscany! And, thank you for writing up a TripAdvisor review to let readers know
that your oceanfront condo was everything you needed for a restful and relaxing stay!

Look forward to seeing you soon!



Terria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024 via mobile

After visiting many pristine beaches, this is my top 3 favorite. The water is perfect- calm, warm and turquoise in color. The sand is fine white. Being in the island, the only thing to do is connect with nature and this resort is perfect, the villa we stayed has everything you need. A 2 bedroom villa is about 180sqm, so plenty of space plus a covered, netted outdoor dining and seating area with the perfect view of the ocean. The resort is Not crowded, private and house keeping does a great job maintaining the cleanliness of the resort. There’s no fast food chain in the island which we like so we are forced to either cook or try local restaurants. We are planning on returning for spring break!

Room tip: There’s parking in the property. Most restaurants change 25% tax.
Date of stay: July 2024
Trip type: Travelled with family
Thank PEACHM12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this reviewResponded 3 weeks ago

Hi Pachm12,

We are delighted that you are already planning a second trip to the Tuscany over Spring Break 2025!

Thank you for such a kind-hearted write up of your stay with us! So glad that you discovered The Tuscany and not only our lovely boutique resort setting but also all of the amenities that our guests receive with their stay!

We love our private stretch of Grace Bay Beach but love, too, that we are five minutes to anything you want to do on the island! And
yes to no fast food restaurants on the island, too! We are so fortunate to be in walking distance of several amazing beachfront restaurants and a short five minute car ride into Grace Bay Village!

Again, so glad that you had a great experience at the Tuscany -- and we look forward to seeing you again next Spring Break 2025!



Terria

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Reviewed 27 July 2024

What can I say about the Tuscany that hasn't been said before? If you are looking for quiet, relaxing family vacation, the Tuscany is perfect. The 5 star service starts before you get there! HUGE SHOUT OUT TO SHAQUELL! I had so many questions and she answered them all, multiple times before, during and even after our stay! We got stuck in the global glitch and had to stay an extra day which they did their absolute best to accommodate us. The entire staff is incredible! Everyone we encountered was friendly and welcoming! We stayed in unit E402. It was absolutely beautiful with all the amenities you could hope for. The view from the balcony was spectacular. The groceries we requested were all stocked when we got there. Housekeeping was great with daily service. We brought our own floats, but there were floats by the beach and pool. There is no restaurant on property, but food and drink service was provided on the beach by the restaurant next door.
The staff really needs to be complimented because they make the Tuscany 5 star!

Room tip: The Tuscany is a bit away from the center of town, but quiet which is what we were looking for.
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank michelelalima
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this reviewResponded 29 July 2024

Dear Michele,

Oh WOW! We are so honored to have such a beautiful review! This might have to go on to the TripAdvisor website as our new favorite! Thank you so much for taking time out of your day to write such an extensive review of your stay! We love our Shaquell, too! She, along with Shaquell and Coretta, are treasures -- and they represent The Tuscany beautifully!

So glad that you liked your accommodations and all of the amenities, too! We're so sorry about the "international glitch" a few Friday's ago but glad that you were able to stay with us for another night!

Thank you for telling TA readers know, too, about Cabana Bar & Grille next door! We consider them our "off-site" restaurant because it's so easy to walk over there and grab breakfast, lunch or dinner -- and their poolside and beachside service has been amazing for our guests!

We hope that you and your family will return to the Tuscany soon!

Thanks so much again for such a heart-felt review! I cannot wait to pass this on to the staff!




Terria

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Reviewed 11 July 2024 via mobile

We stayed here because it’s not an all inclusive resort. Our son is a super picky eater and my wife and I aren’t big drinkers or need a huge buffet. We checked in and then went to a local grocery store where we found everything we needed for our 6 day stay. Our unit had a full kitchen and our room had a gorgeous view of Grace Bay. We could step out the door and be on the beach in less than a minute. There was always plenty of chairs and umbrellas and you weren’t on top of other people.

The only excursion we did was a half day snorkeling and island trip. It was set up through the Tuscany. After a minor setback on the day we tried to go, we ended up going the next day and the people working at the Tuscany couldn’t have been more accommodating and actually comped our excursion do to the mix up (something happened with the boat and crew and they never showed up to get us on the day we initially tried to go).

We would highly highly recommend The Tuscany to anyone not looking for an all inclusive. I would absolutely stay here again. I’d actually live there if I could.

Date of stay: July 2024
Trip type: Travelled with family
Thank briang4875
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this reviewResponded 29 July 2024

Hi Brian,

We love that The Tuscany isn't an all-inclusive resort either! Many of our guests love the fact that each oceanfront condo has its own fully equipped kitchen with state of the art everything -- and enough cooking utensils for guests who like to dine in! I hope that you were able to use the grilles located on the ground floor, too!

The staff felt so bad about the mixup on the snorkeling excursion and we were happy to comp the trip for you because of the inconvenience it caused.

Brian, I am so glad that you discovered The Tuscany, and we hope to see you and your family back again next year!

Thanks again for taking time to write up a review on TripAdvisor, too!





Terria

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Reviewed 3 July 2024

The Tuscany was PERFECT. The location could not be beat with pristine beaches that were the clearest most serene ever [and we have travelled alot!]. It was very clean and had all the amenities needed including daily housekeeping. The team is fantastic, warm and super helpful with a genuine interest in making it easy for you while on vacation. The Tuscany is located towards the end of Grace Bay Beach and away from the crowds and noise which was exactly what we wanted yet a 2 minute car ride to the large resort area and downtown shops and dining.

It was perfect all around.

Room tip: Turks and Caicos is very expensive anywhere you go as everything is imported. Bring any of your favorite things ie: coffee, protein bars..
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dorys M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terria Misick, General Manager at The Tuscany, responded to this reviewResponded 29 July 2024

Dear Dorys,

Thank you so much for such a beautiful review of your stay with us at The Tuscany! We are delighted that you enjoyed the oceanfront condo where you and your family stayed and amenities such as daily housekeeping! We feel we have the best HK staff as we get so many compliments on how clean the condos are! They, along with our front office staff, love what they do, and it certainly shows as
you wrote! We hope that you and your family can come back next summer to the Tuscany!


Terria

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