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Cleo
United States

Perfect in every way!

5.0 of 5 bubblesReviewed 27 Aug 2021via mobile
I am blown away by how absolutely perfect Seven Stars Resort & Spa was. The location is unreal - it is on the most perfect beach in the entire world, with clear pristine turquoise waters. But that’s only the beginning - EVERY SINGLE THING - from the cleanliness, to the incredible friendly service and smiling faces of their staff, to the amenities, facilities, and food - this place is top notch and one of the most incredible places I’ve ever stayed. Their attention to detail is impressive, they’ve thought through every possible need of their guests and have delivered, and they’ve spared no expense, everything is such high quality - from the delicious welcome cookies, fully stocked kitchenette, comfortable cushioned beach chairs and chair towels that actually stay put in high winds and yummy drinks. Even the water flasks they’ve provided are the best I’ve ever used - 24 hours after being in the hot sun all day and the water and ice I put in it were still cold even with the lid off. The rooms are so serene and pleasant (and I had a standard room that wasn’t ocean view) - it’s the only resort I’ve ever not felt that spending time in the room is a waste of time - I literally woke up and went to bed happy every day I was there because of how comfortable and beautifully decorated the room was. Bathroom was huge with a new Uruk soaking tub and wonderfully scented products. The resort grounds are meticulously maintained and regardless of where you go on the property, even the parking lot, you feel the beauty around you. They also go to great lengths to create an ambiance for their guests - live music a few times a week, nightly bonfires on the beach - lovely touches against a glorious backdrop that really make a difference. The breakfast buffet is amazing - what a delicious and healthy way to start the day, with so much variety and high quality fresh ingredients you can see and taste. Their spa services (I had a deep muscle massage) are amazing, and the merchandise at the spa is wonderful. Beachside service was incredible - I had someone asking me if I was good with drinks and food at least every 30 minutes. COVID testing was quick and convenient, and they’ve taken so many precautions - there is not one high touch point that doesn’t have sanitizing stations next to it and a sign to remind you to sanitize your hands or someone spraying your hands. And I especially appreciated the fact that they care for the environment and don’t use barely any single-use plastics. I will never stay anywhere else in Turks and Caicos and I can’t wait to return, this place is worth every penny and I recommend it for anyone traveling solo, with family, for a special occasion or honeymoon- it will not disappoint regardless of who you are or what you’re looking for - and other guests I met all agreed, from the first timers to the regulars. Thank you Seven Stars for making this the trip of a lifetime, I can’t wait to visit you all again!
Date of stay: August 2021
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtnee Howell-Forbes, Guest Services / Front Office at Seven Stars Resort & Spa, responded to this review
Responded 8 Sept 2021
Dear checkmate85,

Thank you for your review of your recent stay with us at Seven Stars Resort & Spa.

It looks like you really enjoyed yourself with us. I love that all of our little extra touches were things that wowed you. I can't wait to make your next stay with us an even better experience.

Thank you again, and I look forward to seeing you on another Seven Stars vacation in the future.

Best Regards,

Courtnee Howell-Forbes
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 27 August 2021

Hi Everyone! I don't even know how to begin about the wonderful experience that my family and I received from this special resort. I've stayed at the Seven Stars many times before and have ALWAYS had excellent service! But this stay was different as I brought to the resort my grandchildren......two rambunctious 4 year old grandsons, one busy (noisy) 2 year old grandson, and my 7 week year old granddaughter. Yes! You read correctly, 7 weeks! Yikes! Needless to say I was quite nervous, to say the least!

I am happy to tell you that the staff at the Seven Stars was up to the challenge of handling myself, my other family members and the kids! They went out of their way to make us feel very welcome and they are sooo accommodating! This hotel is beautiful and wonderful for children! Lovely pool and beautiful Grace Bay ocean just steps away. Fortunately, for those of you traveling without kids, they have a quiet adult pool for you to read and rest. They even have a small playground that my grandsons enjoyed.

The rooms are beautiful!! We stayed in the ocean front rooms (splurged for the room, you won't be disappointed). Large balconies, lovely kitchen, comfortable beds, plus a washer and dryer, which is a necessity for kids.

Breakfast is amazing and was actually one of my favorite family times of the morning. I was hesitant about eating at a buffet with COVID initially, but the staff is diligent about disinfecting your hands while dining and are constantly wiping down surfaces. As a nurse, I liked seeing that and felt reassured of all the extra measures this hotel was making in order to keep us all safe while on vacation.

As you can imagine, dining with 4 kids can be challenging. We really enjoyed eating our meals at "The Deck" restaurant. Lovely, practically sitting on the ocean and they had live entertainment. Wonderful!!

I could go on forever about how lovely this resort is! I've come here with adults only and now with children and the Seven Stars, each time, has exceeded my expectations.

Lastly, I'd like to thank "Mr. Mike" for all the attention you gave my family while hanging at the pool. He is awesome!!

My housekeepers, Guerda & Danuka placed fresh flowers in our room during our stay! And gave my little grandson a surprise toy each day! I have no words to express my gratitude. And Mr. Jamy, it's grandma! Thank you!!

I am beyond grateful for all the staff at the Seven Stars.

As a First Responder, I was seeking a place to just catch my breath before going back out to the COVID battlefield. You helped me, even with all my grandchildren running around, achieve the solace and pure serenity I was searching for.

Gratefully,

Diane Ford, RN, MSN, CNM

Date of stay: August 2021
Trip type: Travelled with family
1  Thank pearlnrose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 August 2021

Seven Stars Resort was everything we could have imagined. We were greeted by our concierge, Jamy with a drink and cold towel. Jamy provided a personal tour of the property pointing out the amenities and escorted us to our lovely room. The ocean view junior suite was beautiful with two balconies, a comfortable bed, and an unbelievable view of Grace Bay beach. Jamy was very friendly and informative and during our stay when he saw us, he would stop and say hi, he was great.

The buffet breakfast was included and had a variety of eggs, personally cooked eggs or omelets, fruit, meat and breads that varied each day.

The resort was very clean, and the staff constantly sprayed our hands with sanitizer and wore masks. The resort was mask optional except entering the restaurants.

The private canopy by the beach provided us comfort with the assistance of Charles who took care of us making us feel special from bringing us drinks, food, and towels with his wonderful smile and personality. The food was excellent from a coconut shrimp snack at the pool or beach to a gourmet dinner at the restaurant Seven. We can't say enough about Charles and his excellent hospitality service at the adult area including the adult pool and private canopy area. He should be a trainer for others at the Resort on how to treat others. We heard him speaking French to other guests and so attentive.

The water of Grace Bay was the most vibrant shades of turquoise and pale blues that we will never forget. We had several massages at the spa that didn’t disappoint. We will come back to Seven Stars and next time we will bring the family.

Room tip: The ocean front junior suite ocean on the Penthouse floor that was quiet.
Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank sbappleton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 August 2021 via mobile

This is our fourth trip to Seven Stars and it never disappoints! From a welcome back bottle of wine in our room to being greeted by name with a delightful welcome back, the staff is amazing! On the beach, Lila greets us daily, by name, and brings us our morning mimosa! Seven Stars offers an experience that is challenging to find at a resort. For these reasons, we will return every year

Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank Hbcd916
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 August 2021

My family and I visited the Seven Stars Resort & Spa for the first time this past July to celebrate my daughter’s high school graduation. The staff made us all feel so special and taken care of. The property is beautiful and well laid-out. The food was excellent and the spa was one of my favorites that I have visited to date. Some names I would like to shout out: Stan and Adrian at the front desk are awesome, Carolyn at Seven was so great to us at every meal, Garrick at concierge is the best planner and so sweet, Yna gave me one of the best massages I’ve ever had, Margaret Johnson’s singing at the beach bar made our evening, and a big shoutout to our favorite employee of the resort Mike who took care of us at the pool every day and honestly felt like an old friend by the end of the trip. If you are thinking of booking do not hesitate, this place is amazing! Will definitely be back!!

Date of stay: July 2021
2  Thank vlindy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2021

One word- wow! We usually stay a chains because my husband is Platinum member at Marriott. We frequent the Ritz Carlton- and Seven Stars Resort is on par with all things of a high end service resort with a 5 star boutique feel.

Jamy greeted us with Rum Punch and a cold wash cloth to refresh. We traveled with our 2 year old son and you would have thought we were family! Jamy gave us a tour of the property and walked hand and hand with our son.

The breakfast everyday was fantastic- and anyone that travels with children knows going out to eat can be less than fun… every day Nandini and Natalia helped me to get breakfast for my family to go ( Life Saver)!!

We would go back in a heartbeat! The resort had safety measures in place and we felt so welcome from the moment we arrived!

Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
Thank MelanieandMark2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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