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“What more could we want?”
Review of Pandanus Resort

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Pandanus Resort
Ranked #1 of 23 Hotels in Mui Ne
Certificate of Excellence
Reviewed 17 July 2014 via mobile

Just quickly - let me recommend staying at Pandanus Beach Resort for your stay in Mui Ne.
My experience started before we even booked when the resort were offering all inclusive stays during the month of October, as we were traveling for our anniversary in November we asked and we received the all inclusive package for our 7 night stay. This included the accommodation, all meals all beverages and a service from the resorts spa per day. There was also free activities to participate in like cooking classes, beach yoga, town visits etc.
So we arrived received our towel and juice on arrival and along with our room number had all inclusive access to the resort. Our room was tropical, not modern but had what we needed as we were only going to be relaxing by the pool most days. Every night we received a rolled up parchment with a little history about Mui Ne and the surrounding areas. We discovered TaCu mountain and Buddhist temple from a nightly read and spent a day exploring, we also visited the local marketplace and saw local produce being fished from the sea, selected yummy Rambutans and walked the fairy stream.
The resort offered the GREATEST staff, welcoming and skilled with food and beverage, spa and activities. We couldn't go past the fantastic Rosslini, who spoke Filipino, Vietnamese, English, German and Russian for the regular visitors. Her family also sang 6 nights a week at the resort which was a lot of fun. Star dust band performing the best covers to make your entie night smile.
To top everything off the resort organised a special anniversary dinner for my husband and I with candles flowers and a specialised menu with chefs on staff specifically for us I was so warmed I cried to the waiter and the chef who was so proud of the work he created in the kitchen each meal he came out to see how everything was. We have great memories here and will return. Hopefully getting out to fellow Australians to travel more to Vietnam and specifically Mui Ne, there was so many German and Russian visitors we found it difficult to get to know anyone.

Stayed: November 2013, travelled as a couple
2  Thank Start_wandering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 July 2014

After three weeks of short stays across SE Asia, we arrived at the Pandanus for 5 days of rest and relaxation... and the Pandanus did not disappoint! The grounds are gorgeous, full of ponds and flowers and trees. The food choices are enough to satisfy anyone (we're vegan and found PLENTY to eat), and the bar with the pool tables was really fun for afternoon and evening drinks. Days were spent lounging at the pool (with just a short walk to to the bar for more beer!) or walking along the beach (if you go, check out the abandoned(?) hotels nearby!). We also visited the spa twice, once for a couples massage and once for pedicures, and it was wonderful. The whole stay was happy and romantic. The only downside is that Mui Ne is so far from HCMC, which means a long bus/train/car ride... I recommend hiring a car and driver, it's the most comfortable way. Oh, and the beach... The Pandanus does a tremendous job keeping the beach in front of the hotel clean, but if you wander in either direction there is a lot of trash on the beach and in the water, which is very sad.

  • Stayed: January 2014, travelled as a couple
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2  Thank Barbarellie829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

Stayed 3 nights with my daughter in a family suite.
The staff here are lovely and the resort, rooms, swimming pool and beach are so clean and well maintained.
The restaurant and bars offer excellent choice. the only complaint I had was flys in the restaurant, but the manager told me that it was the recent weather.
we had room service a couple of times and laughed when we got a cake with our order rather than two cokes..(my daughters accent I guess) but Ty from caterering resolved the issue in minutes.
I cannot fault this resort.
The room cleaning staff were so lovely.
I wish we could have stayed longer, we travelled up from Ho Chi Minh after staying there for a few days and hence had to make our way back again.
We booked the resort bus to Mui Ne train station and had a great trip with a safe driver.
I do hope the staff read this review as I really appreciated the service they gave us.
Cattani

Stayed: July 2014, travelled with family
Thank faderman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Having travelled 6hrs in a mini bus from HoChiMinhCity we arrived at the Pandanas resort. First impressions were good. The reception area was small but open both ends. Showing 2 ponds full of fish and water lilies. We were situated in " Jasmine" all the areas were named after flowers. Our room was a Deluxe Junior Suite at the beginning of an open corridor. It was a lovely room with a guest area as you come in with a table and chairs, then the bedroom and a bathroom with 2 sinks a separate toilet and shower in 2 separate cubicles. A door in the bedroom opened out onto a terrace and the garden area of the property. The pool was a good size with a jacuzzi and there were plenty sunbeds. The restaurant was big with a buffet breakfast and a menu for Western and Asian food at lunch and in the evening. Everything we had was beautifully cooked and always hot. We had lunch on the Sun Terrace with a menu as well. There was a spa,games area disco and openair massage. In the evening there is a group called "The Stardust Group from the Phillipines". They were really good and would sing anything you requested. If we had a problem it was sorted out straight away. All the staff were very friendly and couldn't do enough for you. The only draw back was that the hotel was a bit out of the way, the local buses came every 30minutes and you were back in the hub of it very quickly. We were sorry to leave after 7 days but would recommend this hotel to anyone.

Room Tip: Try and get a ground floor room that faces onto the beautiful gardens.
See more room tips
  • Stayed: June 2014, travelled as a couple
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Thank StephandBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Beautiful hotel with beautiful rooms and gardens. It is situated right at the beach and there is a pool. The beach is clean and beautiful. There is a spa, gym, barm restaurant and disco. The only drawback is that is is situated rather far from town, but if you are planning on staying at the resort for the duration of your stay, then Pandanus is an excellent choice.

  • Stayed: July 2013, travelled as a couple
    • Value
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3  Thank Stefan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveMuiNe_Vietnam, General Manager at Pandanus Resort, responded to this reviewResponded 18 June 2014

Stefan,

Thank you very much for your very positive review of the Pandanus Resort.

However, I was wondering to which town you were referring when you commented that we were "far from town". The Pandanus Resort is located in Mui Ne ward of Phan Thiet, just one kilometer from the town of Mui Ne, with a population of just under 25,000 people. You are correct if you were referring to the Phan Thiet city center, which is over 20 kilometers away from the Pandanus. However, there are well over a dozen restaurants, plus cafes, shops, massage businesses and a travel agency all located within walking distance of the hotel, some just across the street.

Phan Thiet has a population of around 300,000. If someone wishes to go into the city center, the public buses come by every few minutes and stop in front of the hotel. One can take a public bus either into the shopping malls or museums in the city or ride along all 60 kilometers of the Phan Thiet coastline.

Thank you, again, for your review and I hope that you will have the opportunity to return some day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pandanus Resort

Address: Quarter 5 | (Adjacent to the Red Sand Dunes), Mui Ne, Phan Thiet 801107, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Mui Ne
#1 Luxury Hotel in Mui Ne
#1 On the Beach Hotel in Mui Ne
Price Range: RM270 - RM903 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pandanus Resort 4*
Number of rooms: 134
Official Description (provided by the hotel):
Built in 2004 within a ten hectare lush tropical garden on a three hundred metre long beach, the Pandanus Resort in Mui Ne has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the long, sandy beach is a huge free-form pool, surrounding an island covered with coconut palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more   less 
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Also Known As:
Pandanus Hotel Mui Ne
Pandanus Hotel Phan Thiet

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