This place is such a bad option in so many ways that I don’t even where to start.
The staff NEVER wear masks at any time! (Besides this one lady, who served us breakfast on the last day)
When we arrived, the first thing we heard was: how do you intend to pay (we had already 50% in advance)? very rude housekeeping lady! Didn’t respond to good mornings and served us breakfast with NO MASK.
There was another staff person, Messias, very nice and helpful but didn’t wear mask either.
And, to be done with the staff, there was another guy who showed up at night, laid on the sofa and watch videos really loud and didn’t wear mask.
The room had a mini fridge that smelled super bad, the air conditioner wasn´t strong enough to keep the whole room cool (they gave me a fan so my kids didn’t fry) and the wi-fi was almost inexistent.
The bathroom was so small we had to sit on the toilet sideways, the shower space had a half wall + the sink was leaking = constant wet bathroom floor. Oh, and we had water issues twice.
There was a pool that seemed clean on the last day, so no pool for the kids.
It was like the place was abandoned! (originally written in English)More