I was not expecting someone speaking english at reception in a remote city of China: yes, and fluent!
Breakfast is really good, and fresh products. but for foreigners ( very few there, I know...) the coffee and fruit juice in morning is sort of an experience...
Staff is attentive and pro.
Small details: rooms and hotel is still smoking place ... but we are inside mainland China, far from big cities, so this is a classic.
and lift can be traffic jam at 8:00... only 2 lift for the whole tower.
Conclusion : As westerners/business living/travelling in China, it is 1 of the 2 places to stay in the city.