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Inter-Hotel Marseille Est Cote Sud
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Reviews (116)
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6 - 11 of 116 reviews
Reviewed 18 February 2012

I booked an apartment here for my wife and I and our two children 13 and12 years old. The main reasons being that Allauch is located between my wife's mother and father and her sister all of which we were visiting over new year. After having an apartment within an hotel in Rome earlier in the year which was absolutely brilliant we felt that a self catering type place would be ideal. Also with wifi on site I could keep in touch with my work
However, what a disappointment. On arrival we were given keys to the apartment and it was pointed to in a strange couldn't careless way which I did think odd. On entering the apartment it was obvious we had been sold a pup. There was one separate bedroom and a sofa bed in the lounge which was probably large enough for two eight year olds but certainly not our children. We went straight to reception to be told that we could have one room in the hotel part of the complex and keep the apartment. On checking out the hotel room it was right the opposite side of the complex and I wasn't prepared to leave our children one side and us the other. So back to reception and after telling the gentleman it was no good, we were offered another apartment on the same floor as our existing one but several doors along as they were fully booked. ( incidentally we never saw anyone else in the complex all the time we were there.) Anyway we were tired and just wanted to unpack. Firstly the wardrobe shelfs were broken and when placing clothes on them they all ended up on the floor. Once unpacked we decided to watch tv only to find there were just two channels working. Oh well thought have a bath and report to reception tomorrow. Ran bath to find plug didn't fit.Tried to use wifi in reception next day to be told by receptionist it was broken. We were told manager would be in touch regarding the room situation, regardless to say we never saw him! No towels were changed and we had to demand clean ones, and our apartment was not cleaned for the four days we were there. One the last day when we checked out we were offered a 10% discount on the two rooms which meant this stay cost us nearly twice as much as it should of. Oh and when we enquired whether the wifi had been fixed we were told they don't have it although it is there in black and white in their brochure. I could of got pretty angry at check out but the young lad obviously couldn't care less and I thought I would be wasting my breathe. So I thought I would leave it until I could write a review on here and hopefully save some other people from experiencing the same sort of nightmare stay that we endured

  • Stayed: December 2011
    • Value
    • Location
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    • Cleanliness
    • Service
1  Thank simonrthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

I booked an apartment here for my wife and I and our two children 13 and12 years old. The main reasons being that Allauch is located between my wife's mother and father and her sister all of which we were visiting over new year. After having an apartment within an hotel in Rome earlier in the year which was absolutely brilliant we felt that a self catering type place would be ideal. Also with wifi on site I could keep in touch with my work
However, what a disappointment. On arrival we were given keys to the apartment and it was pointed to in a strange couldn't careless way which I did think odd. On entering the apartment it was obvious we had been sold a pup. There was one separate bedroom and a sofa bed in the lounge which was probably large enough for two eight year olds but certainly not our children. We went straight to reception to be told that we could have one room in the hotel part of the complex and keep the apartment. On checking out the hotel room it was right the opposite side of the complex and I wasn't prepared to leave our children one side and us the other. So back to reception and after telling the gentleman it was no good, we were offered another apartment on the same floor as our existing one but several doors along as they were fully booked. ( incidentally we never saw anyone else in the complex all the time we were there.) Anyway we were tired and just wanted to unpack. Firstly the wardrobe shelfs were broken and when placing clothes on them they all ended up on the floor. Once unpacked we decided to watch tv only to find there were just two channels working. Oh well thought have a bath and report to reception tomorrow. Ran bath to find plug didn't fit.Tried to use wifi in reception next day to be told by receptionist it was broken. We were told manager would be in touch regarding the room situation, regardless to say we never saw him! No towels were changed and we had to demand clean ones, and our apartment was not cleaned for the four days we were there. One the last day when we checked out we were offered a 10% discount on the two rooms which meant this stay cost us nearly twice as much as it should of. Oh and when we enquired whether the wifi had been fixed we were told they don't have it although it is there in black and white in their brochure. I could of got pretty angry at check out but the young lad obviously couldn't care less and I thought I would be wasting my breathe. So I thought I would leave it until I could write a review on here and hopefully save some other people from experiencing the same sort of nightmare stay that we endured

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank simonrthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

Nice Hôtel in a small town near Marseille (35Km) and Aubagne (10Km). They proposed room or suites in two differents buildings with a small price. The room are big appartments 40m2 very clean and nice with a park place in front the room door. The service is fine and people very helpful but the small negative point is the reception closed at 8:00PM. Don't hesitate book it !!! :)

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank sebcbien67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2011

This hotel is in a beautiful surrounding with beautiful landscapes. The room is clean and comfortable with a kitchen with all the modern appliances. The bathroom and bedroom are both quite huge. The bathroom is modern with a large tub and shower. Excellent value for your money.

Room Tip: Go for the cheapest price room!
  • Stayed: April 2011, travelled on business
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Thank SMD12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2010

Wanting a quiet hotel close to Marseille, we chose the Hotel Cote Sud Allauch on the basis of other reviews. Finding it was a nightmare, even though we saw the hotel direction sign on the main Allauch road. It then took us almost an hour, with few people we asked seeming to know about it. The young man at check-in showed little interest in our three-room booking, and his demeanour bordered on the surly. When asked about restaurants for dinner, he had no suggestions other than we drive down to the town. Even then, restaurants were extremely difficult to find.

Like a motel, rooms open from the car park. Similarly there is no-one at reception after 20:00. For the price, the rooms were perfectly acceptable although basically furnished. Internet access is free, but is by cable connection, not wireless. We were happy to depart the next morning!

  • Stayed: May 2010, travelled with friends
    • Value
    • Location
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1  Thank Fountainhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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