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All reviews costa rica infinity pool amazing hotel five nights every single staff member breathtaking views private balcony highly recommend hotel an amazing experience delicious drinks couples massage feel special one of a kind pura vida the entire staff the pacific ocean san jose
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Reviewed 23 January 2023

Excellent service and hospitality special mention
Diana and Elias
Alexander server
Very relaxing
Overall all the staff amazing
Not sure what else to say
Will definitely recommend this hotel to all contacts

Date of stay: January 2023
Trip type: Travelled with friends
Thank CHITTRANJANTHAKKAR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trevor Ling, Owner at Three Sixty Boutique Hotel, responded to this reviewResponded 31 January 2023

You have certainly said what matters. Many thanks. Pura vida.

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Reviewed 16 January 2023

This trip was a big splurge for us and a return to international travel after 2020. I'd guess we were the only people there who fly in coach. 

The villas, restaurant and grounds are gorgeous, with views that never get old. We did the partial ocean view and loved it. 

Sunsets are a reason to stop whatever you are doing - and they are fast, so grab a seat, cocktail and enjoy.

The quiet is incredible. No cars, very few people, no kids, no loud music. Such a treat to just listen to the jungle. We never turned on the TV or streamed any content. 
 
Terrific staff throughout, especially enjoyed talking with Javier, Will and Berny. Top-notch housekeeping.The staff alerts housekeeping when you're at breakfast or on an adventure. Room was always done or near done when we finished breakfast. 

Room service is offered but we enjoyed the views from the restaurant/ pool so much we never ordered in. 

The spot is very safe, with a gatehouse to the property. Our room number was always reported to the man at the gate, and I think they were doing a headcount to ensure guests were accounted for after trips down the mountain.

Even though January is the dry season, it rained every day (sometimes impressive downpours). Most of the rain happened late afternoon. I liked watching it from the beautiful covered deck.There are two umbrellas outside the room.   

The excursions, restaurant and spa were pricey for our budget, so we made "economy" choices and opted for a few supermarket meals, horseback riding on the beach (amazing), a kayak tour and a day in Uvita at the Whale Tail / Marino Ballena National Park (highly recommend Marino Ballena).

Be advised that no tour provided water. This seems to be a Costa Rica thing related to minimizing plastic bottles, as we also experienced it in Tamarindo 

Did not see much wildlife near the hotel, but did spot a small troop of monkeys, several macaws and toucans, and many lizards. 

Breakfast is included and every option is delicious.

The villa was very comfortable, perfect for two people. Loved the deck and spent many hours just staring at the view. 

The Wi-Fi is pretty good.

Appreciated that there is no TV in the restaurant/lobby.

Staff are super-responsive to WhatsApp messages and that's how we arranged tours and taxis. 

If you don't have a car, you'll arrange taxis directly with the hotel. $70 RT to Uvita / $120 RT to Dominical, $600RT to San Jose airport (add $20 if going downtown San Jose). The drivers are all wonderful. If you don't have a car, try to coordinate stops to supermarket or pharmacy with your excursions.  

The drive from the airport was 4.5 hours with one short stop. The drive back to downtown San Jose (Hilton Curio) was five hours with a quick stop. Be sure to allow extra time if making a flight: we encountered one closed road and a mudslide that temporarily shut down traffic in both directions. 

A few notes:

The hotel asks about dietary restrictions, but not sure why as no alternate menu items were offered. I asked for a salad one night, which they kindly made, but it was not at the level of the other food we tried. We ended up grazing on cheese/crackers/snacks from the supermarket a few nights. I love visiting supermarkets and pharmacies outside the US, so we had fun picking our room picnics. 

A different breakfast / lunch / dinner item to supplement the regular menu would have been a nice option.

The weirdest thing: We asked twice for extra coffee pods but had no luck. It seemed like a very modest request. (I do understand trying to minimize waste.) Ended up buying pods at the supermarket. 

Milk/creamer in the fridge would have been great. 

The power went out twice, once overnight and once in the morning. 

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank MaineIzzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trevor Ling, Owner at Three Sixty Boutique Hotel, responded to this reviewResponded 18 January 2023

Your extensively detailed review is much appreciated, thank you. And yes it has been unusual this January, we have been treated to a number of refreshing afternoon showers. Regarding the dietary restrictions question, our wonderful chef and his team will adapt pretty much anything on the menu if possible and create off menu items to accommodate our guests. Pura vida.

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Reviewed 16 January 2023 via mobile

Hotel 360 is a beautiful, tranquil, retreat atop the rainforest in the Oso Peninsula. It probably has the best restaurant in Ojochal, and as folks who love food, we tried many that the town had to offer. Happy to know there is another restaurant they are soon to open on property. Our massages at the spa were glorious. The gym could use some improvement and the equipment updated. But what made our vacation most special were the people of Hotel 360. They were the reason this trip gets 5 stars. Muchisima gracias Diana, Javier, William, Elias, Jairo, Anette and all the lovely Ticos and Ticas of Hotel 360. Pura Vida!!

Date of stay: January 2023
Trip type: Travelled as a couple
Thank JordanDevinah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trevor Ling, Owner at Three Sixty Boutique Hotel, responded to this reviewResponded 22 January 2023

Thank you Jordan, your review is much appreciated, especially the acknowledgment of our restaurant and, of course, our wonderful team. Pura vida.

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Reviewed 2 January 2023 via mobile

My partner and I went to Three sixty as a getaway. The location itself is super remote and took four hours from San Jose airport to get to. But it was so worth it. When I say that the hotel took care of our every need I am not kidding. The location staff, service, transportation, exertions, spa, restaurants, poolside service. It was the most elevated hotel we’ve been to in terms of luxury in a remote/unique place and service. Adults only small boutique hotel made it to be super intimate. Every member knew us well and helped us with literally anything we needed. My partner proposed and they made it so incredibly special for us. The hotel is special because it sits on the top of a mountain in the Costa Rican jungle in Ojochal. It’s in the mountains with miraculous views of coast/ocean/and jungle, animal watching and luxury. Just about 20-30 minute drive to the beach which of course the concierge manages for you. We saw toucans, monkeys, and amazing wildlife within steps of our room. Each room has spectacular views of the 360 views on the mountain. The beds were very comfortable. The rooms had a ton of space and private balconies with luxury bathroom (no bath tubs). I could not say enough good things about it. This was my favorite hotel/all around best I’ve ever been to hands down. Ronaldo, Diana, Elias, Will,Alex, Annette, Javier, Jairo you were the best! PS the only place for improvement is the elevator pop jazz cover music that plays in the common areas. Changing the music will totally elevate the vibe during poolside and restaurant service.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank wesolekleah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trevor Ling, Owner at Three Sixty Boutique Hotel, responded to this reviewResponded 5 January 2023

Your review has captured exactly the experience we strive to achieve, sustainable luxury in a magnificent location. Thank you for highlighting the thought and effort behind each detail. And of course our team are second to none. Pura vida.

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Reviewed 25 December 2022 via mobile

This hotel is unique. it literally have 360 degrees of the jungle and the ocean.
the rooms are secluded and impeccable.
The service is amazing! Thank you Diana, Annette, Javier and Alex and the rest of the staff who made our vacation memorable. Thank you !

Room tip: If you go to Cabinas La Parcela restaurant you will see white faced capuchin monkeys coming for pineapples
Date of stay: December 2022
Trip type: Travelled with family
Thank Discover24736460091
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trevor Ling, Owner at Three Sixty Boutique Hotel, responded to this reviewResponded 26 December 2022

It was our pleasure to be your host and many thanks for taking the time to express your thoughts to us. Pura vida.

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