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“Lovely place to stay, can't wait to go back....”
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Review of Southover

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Very good
46 reviews
brand new hot tub!
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Overview
Cottage -
5 Bedrooms, 4 Bathrooms, Sleeps 10
Wroxham, Norfolk, East Anglia, England

Reviews from our community

Very good - based on 46 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Hannah L
Leigh-on Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely place to stay, can't wait to go back....”
Reviewed 23 January 2012 for a stay in January 2012
1
person found this review helpful

Wonderful communication with the owners, very pleased with all aspects. We had a lovely week away with friends and family and would definitely recommend and return!

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Reviewed 10 January 2012 for a stay in January 2012
2
people found this review helpful

Overall condition of the property Bedding & mattresses
Kitchen & utensils Other facilities & amenities
Liked best: The views and the living space which is chic and comfy
Liked least: The bad smell and the blocked drains. Object to the coldness of the annex with a heater that doesn't work.
Travelling group: Large Group/Tour
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
5 Apr 2014
All the other guests were very happy this lady did not make the booking a phone call would have allowed me to correct any shortage of toilet paper this lady blocked her WC with face wipes hence the drain smell maybe that's where the toilet paper went! The beds are admixture of firm and soft. I have extra heaters if needed but somebody had fiddled with heating and cut of f boat house.... I really wish I'd been called, we can react very quickly to any problems our priority is for our guests to enjoy themselves
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
schnauzer...
Brighton, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Tatty and unpleasant owner.”
Reviewed 11 December 2011 for a stay in May 2011
4
people found this review helpful

I booked this property for a group of friends to celebrate my 50th . We planned a fancy dress cruise for one day.When we arrived the 12 seater boat pictured and described had been replaced with a smaller one that leaked and was unsafe for our party of 10. When I complained to the owner he accused us of putting a hole in it.. The bathrooms were tatty and the showers wouldnt work beyond a trickle in a couple of the rooms The hot tub had a broken lid and was grimy. The water quality wasnt checked once during our weeks stay.. There was often an unpleasant smell of drains ...The soft furnishings are shabby and the whole exterior needs a tidy up and lick of paint. The outdoor furniture needs replacing. ALL IN ALL A GREAT DISAPPOINTMENT NOT HELPED BY THE OWNERS UNPLEASANT AND UNHELPFUL MANNER.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: tatty, grubby and unhelpful owner
Travelling group: With Friends
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jan 2012
I would like to respond to this inaccurate review. In 5 years of renting our property we have never come across guests like this. They caused several hundred pounds worth of damage to the property and were extremely rude and abusive.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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