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Reviewed 24 April 2019 via mobile

If simplicity is not the prevalence of this island, I can't really accept the poor and under maintained amenities in this resort. To be anywhere near the premium standard, the bathroom condition has to improve. I can accept the slack of water pressure, as it's rather common for small island, but no way can I close a blind eye to dirty shower head which can't be held right on the rod. The rooms are spartan, facilities barren and the food in the only restaurant is mediocre at best. You won't be treated like privileged guests but I'm not complaining as it's not my concern as long as they get things done. Be informed that this island is not your usual luxurious destination and most supplies are rather expensive. Beaches are pristine but the large number of boats present at the shoreline is a spoiler to the occasion.

Date of stay: April 2019
Trip type: Travelled with friends
Thank JDI-SGP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BV L, Manager at Bella Vista Beach Resort Koh Lipe, responded to this reviewResponded 29 April 2019

Dear JDI-SGP,

Thank you for staying at the Bella Vista Beach Resort during your recent visit to the island of Koh Lipe, Thailand.

It was with considerable regret and concern to have read your less than satisfactory experience you went through during your stay with us. It is certainly not something we are happy to hear as it shows our quality and standards were unfilled for our valued guests.

JDI-SGP, we have taken all your feedback and comments very positive and seriously and will definitely strive to improve as we are committed to quality & excellence service to meet guests' expectations.

Please rest assured that corrective actions will be looked into to avoid recurrence of such nature. Thank you again for taking the time to let us know and we hope we will have the opportunity to provide better services in future for you.

Warm regards,
Bella Vista Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2019 via mobile

Booked this hotel for 4 nights at lipe island . We have been very disappointed this hotel . We sent the email to inform them to pick up us on the pier but Nobody came. After we got a hotel . We asked them about this mistake .”No apologize “form the stuff and They told us .They don’t have a service like that if we want this service we had to mention them “ What” who sent email us back to meet us at the pier . Anyway we was too tried that time and need to got our room . We got a room on 2nd floor . Room was big enough but no hair dryer no tv no fridge . The big problem happened Air condition broke . They took time to fix it more than 3 hours . We want to change the room but No room available on that time . Air condition was cold only at night if you need to use it in afternoon . It was no power enough to make our room cold. “ Hot like a Sauna” The water pressure was suck . We can not shower on the rush hours [ 8-10 am &pm]

We like Lipe a lot but we will book a hotel next to this hotel

“We will not go back this hotel again”

Date of stay: February 2019
Trip type: Travelled as a couple
Thank prathumvilaim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 April 2019 via mobile

When we arrived to the resort, it felt like i was entering a trash can, and since i went through the back side you can see that the water tank does not work which means no hot water to shower with.

As we went to the “reception” area the staff were very mean and unwelcoming. They gave us a welcome drink which i found alright.

After a few minutes later they took us to our room and all i could smell was the urine(it’s pretty bad). The rooms was okay but i’ve been in better hotels/resorts here in koh lipe, the bed itself is meh and the pillow is very uncomfortable it felt like i was sleeping on a rock.

Ah the bathroom was horrible, it smelled disgusting honestly and once again they did not have hot water, so i had to shower with very cold water.

Anyways, please avoid this resort at all costs!

Date of stay: April 2019
Trip type: Travelled with family
Thank BatElS5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 January 2019

Wow, Koh Lipe is something special: The last island before you hit Malaysia is well worth a visit. I thought that I had visited most of the Thai islands but boy was I surprised. The Bella Vista resort on the island certainly caps off the experience: Beach views, drinks . excellent staff; what more would you need: Get here before it gets two commercial.

Date of stay: July 2018
Thank Tim_Niche
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BV L, Manager at Bella Vista Beach Resort Koh Lipe, responded to this reviewResponded 24 January 2019

Dear Tim_Niche,

On behalf of the entire team at Bella Vista Beach Resort Koh LIpe, thank you for your wonderful compliments and praise posted on your review.

We indeed look at setting consistently high standards for ourselves and at the same time creating impeccable services which will last a lifetime memory for our our guests. We are proud and happy that we have met all your expectations and you have thoroughly enjoyed your stay.

We will definitely look forward to your return at the Resort in the coming future.

Warm regards,
Bella Vista Hotels & Resorts

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Reviewed 24 December 2018 via mobile

We booked the standard room for thb3,005 per night, there are 2 super singles beds, to fit 2 adult and 2 children. Quite pricey. Child age above 5 is charged thb250/day for breakfast, without extra bed. Room is clean, but there is no tv, no mini bar, no hair dryer and the house keepingz doesn't replenish the toiletries without us requesting. Customer Service is excellent, and ala-carts food is great. Breakfast is very basic and the food is just average. The hotel is about 15-20 mins walk from walking street, 10 mins from Bun-ga immigration and it feels like a very long walk when we were walking under the hot sun. Pattaya beach is much nicer now compared with Sunrise Beach, with less boat parking in front of the beach.

Date of stay: December 2018
1  Thank monophobia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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