Jensens is a decent steak house chain, it's reasonably priced but sometimes their quality and service might not be perfect. But we've had only good experiences in Kista.
We celebrated our father's birthday twice here, two years in row, company of 8 adults and 2 kids, and everybody were very happy with their dishes and drinks. Steaks were cooked perfectly as ordered, though you can choose only rare, medium or well-done (medium-rare is not available). Sauces were very good, sides over-salted but still okay and Queen's delight dessert was tasty. The only thing I didn't like was the prawn cocktail for starter - the prawns were cold and wet, like just unfrozen and covered with a lots of heavy sauce. Well, espresso I would not recommend either. :)
The service was very good, all dishes were served to people at the same time, starters first and main courses after. Our waiter was very attentive and smiling and was making sure that everything was all right regularly.
We were happy with our dinner, I have a feeling we might come back next year for the same celebration and we'll come here more often with our smaller part of the family. :)
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