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Reviewed 13 November 2014

This house works in winter team although the village is empty without tourists. The Services is very present , politely ... . the breakfast is very versatility. parking free in november , sommer ? Simple booking per ,mail per portal ... , upgrade in none season for free possible

Room Tip: see sight , in sommer littel noisy
  • Stayed: November 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Dartscht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2014 via mobile

Difficult to find. Next to the Bodensee with great views. Inside and outside seating to restaurant. Had the suite, dissappointing view of the Back garden and the roof. Great bathroom with interesting style but bedroom very average-posh ikea. Breakfast is excellent. Shame that tanning and bathing area is so small and across the street! Not great value for money for the suite!

Stayed: September 2014
Thank Nolan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2014

Booked this hotel in January for a weeks stay in August all was confirmed but on arrival the room I had requested was not available, I questioned why they had not e mailed to let me know beforehand but was shrugged off with you have a room so what's the problem, the reception staff Manuel and Michael were extremely helpful the management less so and were condescending to say the least, their hotel was busy so basically except what you've got with a minimal apology.
The restaurant food was good as was the service especially Patrick who tried to translate the menu as everything written in this hotel caters only for Germans.
Our room was not in the main hotel but an annexe a few minutes walk away, which had neither telephone, mobile reception or wifi...too bad if we were ill or fell down the spiral staircase.
We asked if we could have tea in the room but were told we would have to use our mobiles to phone the restaurant to have it delivered?
Housekeeping was poor, in the week our bed linen was not changed and we went 3 days without a shower mat.
The floor in the room was not swept properly, so we asked the lady for the broom and she watched as we swept.
Not what I would expect from this calibre of hotel?
Shame as we were recommended to this hotel but I think in the busy season the let things slip.

Stayed: August 2014, travelled as a couple
1  Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

We returned to Heinzler am See this summer having great memories from our previous stay several years ago. Our expectations were definitely fulfilled.
The hotel has 2 wonderful Panorama Suites with amazing 180 degree view to the lake and balcony.
The suite is very spacious, and though it comprises 1 room, 4 people can have privacy in it. Clean and well maintained. 2 toilets. Jacuzzi in the bathroom.
Generous and tasty breakfast, which we took outdoors. Free Internet.
The hotel has a small private bath area on the lake, and just next to it there is the town swimming pool and lake beach facility.
Wish we could stay there longer!

Room Tip: Go for a Panorama Suite!
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank G9508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014 via mobile

Very comfortable rooms, amazing breakfast buffet for who likes German food and very good restaurant. My only two negatives: the fish was too salty and the WiFi didn't work one day and was very flaky the next.

Stayed: February 2014, travelled on business
1  Thank Glloq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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