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Reviews (240)
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All reviewsmoreeb dunenice hotelhotel groundsplay areaswimming poolbuffet dinnerwestern regionenjoyed our staytable tennishuge balconiesquad bikeslovely balconynice poolpleasant stayfood selectionrub al khalihighest dune
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Reviewed 20 August 2017

Went to Liwa for a quiet weekend to celebrate my birthday. The housekeeping staff on learning it was my birthday decorated the room with balloons and rose petals and room service delivered a beautiful cake complete with candles. We ate our meals in the restaurant and the food was delicious, I enjoyed a rare steak, that was rare and my husband enjoyed the tastiest paella he said he had ever tasted. It was made especially for him from scratch. The cost for meals was a lot less than many restaurants and hotel restaurants we frequent in Abu Dhabi but their flavours were far superior. The pool is large and divided into shallow and deep by floats and there is a kiddies pool for the tots. There is also a fitness centre and spa which we did not get to try this time, saving for next visit. We took a drive around the oasis area saw the tall dunes, learned about a fish farm of all things hidden away in the oasis and saw the many date farms. The whole region has a beauty and grace all its own. The hotel does everything to ensure a pleasant stay for guests, while upholding traditional UAE hospitality.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank bdevereau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMarfa-PearlHotels, General Manager at Liwa Hotel, responded to this reviewResponded 1 September 2017

Dear Guest,

Greetings from Liwa Hotel!

It was a pleasure to have you at our hotel during your birthday and we thank you for the perfect star rating. Bespoke services and comfortable stay is what we strive to offer our guests and your kind review about the same has inspired our associates to always aim for excellence. It is truly great to know that we could impress you with every aspect of our hotel and we hope this pleasant experience has helped us earn your continued patronage.

We thank you again for your kind review and look forward to welcoming you soon. Do avail our Traveller’s Delight offer to make your next visit even more memorable.

Best Regards,
Marc Voller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

We stayed here for 2 days and enjoyed the hotel facilities. Mostly families and kids stayed here.

The hotel is dry hotel which does not offer alcohol. It is located in the heart of western region town accessible to some shops and restaurants.

Room Tip: Garden view or pool view
  • Stayed: December 2016, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank mszaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMarfa-PearlHotels, General Manager at Liwa Hotel, responded to this reviewResponded 19 August 2017

Dear Guest,

Greetings from Liwa Hotel!

Many thanks for sparing your valuable time to review us on this acclaimed forum. We are glad to know that you and your friends had a good time with us and were content with the services rendered to you. Also, it makes us happy to know that our strategic location added value to your stay.
We value your patronage and look forward to your next visit.

Best Regards,
Marc Voller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

We enjoyed our Eid Holidays this time at Liwa Hotel. We were a large group and all of them enjoyed it thoroughly. The rooms are huge, very good facilities. We only missed to utilize the massage room facilities.

Good breakfast, excellent dinner, very friendly and helpful staff. The latter helped sort out a reservation too. Special thanks to F&B Manager (Mr. Angelo) for his personal efforts. This made us to have a relaxing and memorable stay. Briefly, we love it and we love to stay again at Liwa Hotel.
Mohamed Suhaib
Abu Dhabi

Stayed: July 2017
Thank mmsuhaib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMarfa-PearlHotels, General Manager at Liwa Hotel, responded to this reviewResponded 31 July 2017

Dear Guest,

Greetings from Liwa Hotel!

It’s a delightful day when we get to start it by reading such warm review accompanied with a perfect rating! We are beaming with pride on learning that you had an amazing stay with us during the Eid holidays. Your kind mention of our associate has been heartily received by them and they look forward to serve you again with the same enthusiasm. Don’t forget to try our massage facilities the next time you visit us.
Thank you for choosing us as your hospitality partner! Before planning your next stay with us, do go through our social media channels to avail our special deals and packages.

Best Regards,
Marc Voller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

I have visited the Liwa Hotel now four times since relocating to the UAE, and it is undoubtedly my favorite location and resort. This resort in the desert with fantastic scenery is a gem. It is priced nicely, very comfortable and clean, staff are professional and friendly, always helpful, and the amenities are excellent. The atmosphere and pool area are relaxing and the facilities for entertainment and sport are just what one needs to create a sense of relaxation and renewal. I really enjoy this hotel and location and will make it my home away from home! The food in the restaurant is excellent and the service is top notch! These people are here to serve and support their customers.

Thank you to the Liwa Hotel and staff for giving me a great place to call home.

Oh yes, and a visit to the local sites and dunes, to the souks and to the Liwa Date Factory is unforgettable.

Stayed: April 2017, travelled with friends
1  Thank Wes N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMarfa-PearlHotels, General Manager at Liwa Hotel, responded to this reviewResponded 18 May 2017

Dear Guest,

Greetings from Liwa Hotel!

What a delight to begin the day with a perfect star rating! We are proud to know that our impeccable services have earned us your continued patronage.Thank you for your commendations of our well-maintained infrastructure, our culinary fare and the dedicated services of our team. We are glad that you enjoyed the ambiance and the various activities. It makes us happy that our strategic location added value to your stay.

It’s always a pleasure hosting you and we’ll look forward to your next visit. On your next trip do avail our rejuvenating spa services.

See you soon!

Best Regards,

Marc Voller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017 via mobile

Stayed at hotel on 7th April 2017 with family. Property is located on top of hill / plateau.
Well directed along the route, smooth check in, served with welcome drink but was disappointed as adjacent rooms were not made available inspite of reserving in advance.
Pools were well attended but was not clean (sand on pool floor). Minor maintenance works were being carried out along walk way.
Food selection was limited for vegetarians, but the manager took personal attention by serving off menu options like samosa, spring roll, dal fry...

The property (being on top of hill) does not have desert view as there are bushes, trees, debris around the periphery. The fountain water is not maintained, you could see foam in water trough.
Play area is rusted & not maintained. Little maintenance & minor changes can change things around.

Stayed: April 2017, travelled with family
Thank FirstimerDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMarfa-PearlHotels, General Manager at Liwa Hotel, responded to this reviewResponded 12 April 2017

Dear Guest,

Greetings from Liwa Hotel!

Feedback from our guests is of utmost importance to us as it helps us focus on the areas that require our attention. Our hotel strives to provide our guests with the best-in-class services and hospitality to our patrons and we have successfully garnered the patronage of many. We are glad that the hospitality provided by our diligent team added value to your experience. However, we regret that certain aspect of your stay wasn’t at par with your expectations. Your concerns have been shared with the respective teams and will be looked into immediately.

It was a pleasure serving you and your family. We would look forward to welcoming you again on your next trip. Meanwhile stay in touch through our website and social media pages.

Best Regards,
Marc Voller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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