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Reviewed 16 March 2018

Victoria is on a small rise just off the main street (the main street with some restaurants and shops is right around the corner, another 5-10 minutes walk to the harbour), with views over the sea from the lawn and from the "superior" rooms. The staff picked me up from the airport and they were generally quite friendly and helpful - the guy who runs the vehicles is very good at English, with the others you really need to use Spanish but they are still helpful. Room was fairly nice - large with a table and chairs to enjoy the view, TV, fridge. Bathroom was older style but ok apart from the dodgy shower head that moved with the pressure, so you had to get the perfect pressure to get it to aim properly. Also had a cold shower one day. No aircon and it can get hot so you have to rely on the wind - it has big screen doors but the room's not designed to get a cross-breeze, plus leaving everything open at night might mean you get disturbed by the dogs and roosters. The wifi was pretty much useless - everything's slow on the island but if you have a phone connection, that should be much faster than the hotel's wifi.

Breakfast is basic and runs from 8:30am-10am. They have a rickety old Suzuki Jimny that you can rent for $40,000 per day (they have no bicycles but there are shops on the main street with them). They did a load of laundry for $11,000 but it took them 48 hours to return it.

It's fairly basic but it's still more appropriate to the price than some hotels I stayed at in mainland South America, so I suspect that Victoria is a good option for Easter Island.

  • Stayed: March 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank mrdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018

Hotel Victoria is like a basic motel but with airport transfers and breakfast included. This choice is better for independent travellers than for visitors who need more service. It is located on a hill, so some rooms have views of the ocean. The location is set back from a street only about a block from Latam airline's office building that is the landmark on the main street of the small town. It is convenient to walk to stores, historic sites, restaurants, etc. The rooms have basic bathrooms and no air conditioning.

Stayed: February 2018, travelled as a couple
Thank AlohaWaikoloa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

My understanding is the vast majority of hotels on Rapa Nui are pretty basic. I guess I am too, though, because this is certainly one of the nicest hotels I've stayed in full stop. Like most hotels on the island, it has no air conditioning or fancy key cards. Unlike mid-range hotels in the US, it had consistently pleasant staff, was clean with large rooms, nice beds, running water, flushing toilets, a room safe, fridge and table and chairs (also, all the lights and outlet worked. Has anyone stayed in a hotel in the US where all the lamps and outlets worked?)

I was a fan of the freshly squeezed juice every morning... and I have to say, when my father and sister in law overslept and pretty much missed the breakfast window one morning (oh noes!), the staff was gracious and kind and brought them out juice and hot water and bread and jam and cold cuts without complaint. They certainly didn't need to do it at all, by rights, but they were quite pleasant and insistent to serve them.

The island is gorgeous, the people are welcoming, but the folks at Hotel Victoria still stood out from the rest. If we are fortunate enough to get back to Rapa Nui any time soon, we won't hesitate to stay here again.

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank KmShoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

We stayed here for 5 days the first week of November and had a great experience. My only criticism (and it's a very small one) is the bathroom - the shower curtain in our bathroom was about 8 inches too small to completely surround the tub so if we weren't super careful it was very easy to accidentally soak down the entire rest of the small bathroom.

Everything about our stay, from being picked up at the airport to final drop-off at the end of our stay was great. The staff were super friendly and helpful, especially considering they were meeting us half way with our minimal broken Spanish any time we asked for something. To give you an idea of how attentive they were to the small details, we came back to the hotel after our first full day on the island and found that, in addition to making up our room,they had brought in a cup in our bathroom and placed our toothbrushes into it where we had just left them laying out on the sink edge.

Breakfast each morning was a simple, yet tasty, affair of fresh juice (I could drink that every day and be happy), several types of bread with butter and jam, fresh fruit, and sliced ham and cheese for those who want to make a sandwich. Don't come expecting the hotel breakfasts of continental US hotels with mountains of eggs and such - remember this is a tiny remote island where cheap mountains of food is not a thing - but we were never disappointed.

Our room was clean and comfortable with a great bed. There were several available outlets (plus a fridge in the room we made good use of) which we plugged our power converters into for charging phones, cameras, etc. Speaking of which, we never tried the wifi (though the password was posted for our use) but did have cell phone service via the Chilean partner of T-Mobile that's on the island even though we kept our phones on airplane mode most of the time.

It's a 15 minute walk from the center of Hanga Roa but the staff are happy to call you a cab if you've got mobility issues and can't handle the relatively steep driveway. It was a perfect stay for us and we can't wait to find a way to go back soon.

  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017

Hotel Victoria it is such a great and peaceful place, with a great, and friendly staff and nice, clean rooms. The location is great. The hotel offers a wonderful home made breakfast. I will highly recommend this place and i am planning to stay there during my next trip.

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Marzena L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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