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“Stunning location”

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Cameron House on Loch Lomond
Ranked #1 of 4 Hotels in Alexandria
Certificate of Excellence
Reviewed 23 September 2017

Nice hotel, friendly staff, good food. Not far from Glasgow either. The train to Balloch is very handy and then £6 fare gets you to Cameron House, very convenient. The view from the Lochview rooms are splendid. It is a short walk from the hotel to Lomond Shores.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bernadette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CameronHouseLL, General Manager at Cameron House on Loch Lomond, responded to this reviewResponded 30 September 2017

Dear BernadetteLammie,

Thank you for your review.
I am delighted to read that you had such an enjoyable stay at Cameron House Hotel, we look forward to welcoming you back in the future.

Kind Regards,

Craig Paton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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366 - 370 of 6,065 reviews

Reviewed 22 September 2017

Over priced and service not up to scratch. Everything seems to be a supplement.

At dinner I had the audacity to ask where our main meal drinks where? The look and response I received from the waitress was border line aggressive - lasting memory of Cameron house is staff that unfortunately do just about enough but not much more. Really becoming of a 5 star hotel...???

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dsZ6938HG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CameronHouseLL, General Manager at Cameron House on Loch Lomond, responded to this reviewResponded 30 September 2017

Dear dsZ6938HG,

Thank you for your post.
I am most disheartened to read that the service you received not only fell short of expectations but was completely unacceptable. Please accept my most sincere apologies for this. I do hope we will have the opportunity to welcome you back to the hotel in the future for a stay more in keeping with our usual standards.

Thank you once again for bringing your experience to my attention.

Kind Regards,

Craig Paton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

We stayed in the Loch Lomond area for a long weekend and dined one evening at the Cameron House grill.
The ambience in the restaurant is quite good (we got a window seat which was nice) and the staff were attentive and chatty which was also nice.
That's about where the good news ended as the food was for the most part bland and nothing special considering the price paid.
The start of Tuna was perhaps the best dish of the three I had with a nice salad vinagraitte. But the turbot main course while well presented was nothing more than a decent plate of food. desert of crepes with orange a bit heavy for me.
Overall poor value for money. perhaps the Michelin star restaurant next door is better but base don this experience, im not sure I would try it.

Room Tip: we didn't stay so cant advise, but give the restaurant a miss
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Location
    • Service
Thank PetrusMaximusUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CameronHouseLL, General Manager at Cameron House on Loch Lomond, responded to this reviewResponded 30 September 2017

Dear PetrusMaximusUK,

Thank you for your review.

It is pleasing to read that the service and ambience in the Cameron Grill were notable, I have ensured the Head Chef has been made aware of the food quality you mentioned and he will ensure to address this. I am sorry we fell short of your expectations on this occasion, I do hope we will welcome you back in the future for a seamless experience in all areas.

Kind Regards,

Craig Paton
General Manager

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Reviewed 22 September 2017

Beautiful hotel but prepaid restaurant reservations hadn't happened in advance and basic things like a shower cap not provided. All in all though a great stay with friendly, helpful professional staff

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GMB1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CameronHouseLL, General Manager at Cameron House on Loch Lomond, responded to this reviewResponded 30 September 2017

Dear GMB1980,

Thank you for your post.
I am pleased that overall you enjoyed your stay. I have noted your comments regarding restaurant reservations and the provisions in the room and both these areas will be reviewed, thank you for highlighting these.

I hope to welcome you back to 'the bonny banks' in the future.

Kind Regards,

Craig Paton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

We were there for 3 nights.

Positives: Great Breakfast Buffet/order from menu. Good service. Great gift shop. Our room had great view of Loch Lomond. For dining, the Boat House and Marina (a short walk) was a winner. Well-decorated in nautical theme, light and cheerful. Good food. Enjoyed the atmosphere.

Negatives: Color scheme throughout hotel is dark and drab; not enough lighting in room, halls, and public places and this needs to be addressed. You have to ask for water and face clothes each day. No internet computers for guests, very unusual. Drove us to Carrick Golf and Country Club's Claret Jug (they own it). Bad atmosphere and food. Housekeeping please train your cleaning staff to NOT straighten toiletries, rollers, spray, etc., on the lady's dressing table/desk. It is an intrusion, and not proper to touch the lady's personal items with germ-laden hands after having cleaned the toilet.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Marietta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CameronHouseLL, General Manager at Cameron House on Loch Lomond, responded to this reviewResponded 30 September 2017

Dear Marietta,

Thank you for taking the time to post a review on TripAdvisor.
I am pleased to see you enjoyed certain aspects of your stay, I have noted the areas you have highlighted for improvement and actions will be taken to address these, thank you for bringing your feedback to our attention.

I do hope we will welcome you back to Cameron House in the future.

Kind Regards,

Craig Paton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cameron House on Loch Lomond

Address: Loch Lomond, Loch Lomond and The Trossachs National Park, Alexandria G83 8QZ, Scotland (Formerly De Vere Cameron House)
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Alexandria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Alexandria
Price Range: RM842 - RM1,940 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cameron House on Loch Lomond 5*
Number of rooms: 132
Official Description (provided by the hotel):
A magnificent baronial mansion surrounded by 100 acres of woodland, Cameron House on Loch Lomond, blends traditional Scottish influences with sumptuous contemporary decor to offer guests a memorable stay in the finest surroundings. This is your loch side Baronial mansion and so much more, with a Championship golf course, a luxury resort spa with rooftop infinity pool, a range of luxury traditional and contemporary suites with views overlooking Loch Lomond and some of the most supreme dining imaginable, all bundled up and served with the heartiest of Scottish hospitality. Cameron House on Loch Lomond is every part the five star Scottish experiences and located just 25 minutes from Glasgow International Airport. ... more   less 
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Also Known As:
De Vere Cameron House Hotel West Dunbartonshire
De Vere Cameron Hotel
Cameron House Hotel
De Vere Cameron Arden
Cameron Hotel House
Cameron House On Loch Lomond Alexandria, Scotland, United Kingdom

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