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“Unhelpful staff”
Review of Hotel La Meridiana

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Hotel La Meridiana
Reviewed 18 October 2016

We are a business and the travellers never actually got to stay due to a last minute trip cancellation. We were charged a no-show on the company credit card which we totally understand as in line with the booking terms. We subsequently attempted, directly with the hotel and via the booking agency, numerous (about 20 times!) time to obtain a receipt for the no-show but the hotel either ignored requests or said they would and never did. This has been dragging on since July.
Very unprofessional. No regard for 'paying' customers and what this means for Accounting.

  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank elsa1232016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 77 reviews

Reviewed 7 July 2016

We stayed at Hotel La Meridiana for four nights in June 2016 and found it to be a very clean, friendly and comfortable place. We especially want to mention Massimo at the front desk and the housekeeping staff who made us feel very welcome. The coffee shop was also a welcoming place and we enjoyed our breakfasts there...

  • Stayed: June 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank creed c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We stayed in Settimo whilst in town to celebrate our friends' wedding and chose this hotel. Although we weren't in Settimo on a tourist trip as such, we found the hotel ideally located for the shops and restaurants of the town. It's also only a short walk from the train station, about 15 minutes.

The hotel itself is very stylish and modern, with a fantastic power shower to wake you up! Rooms are spotless, bed comfy, and, a major plus, the rooms are nice and dark at night, as the curtains really do keep out the light, meaning you get a good night's sleep. So good, in fact, that we missed breakfast on our first morning, tired after arriving late the previous night.

The staff are friendly and coped very well with a couple of English people whose Italian barely stretched to being able to order a beer. We had a couple of good sandwiches and a few drinks in the bar, which was a lively and pleasant place to spend a couple of hours.

I don't know if we will ever find ourselves in Settimo again but if we did, I'd certainly book a room at La Meridiana.

Stayed: May 2014, travelled as a couple
Thank BrummieWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco M, Responsabile reception at Hotel La Meridiana, responded to this reviewResponded 10 June 2014

Dear Guest,

Thank you very much for leaving such a lovely and specific comment. We are really glad that you enjoyed your holiday and your stay at our hotel. We are sorry you didn’t get the chance to savour the breakfast, but at the same time thrilled that you got a good night sleep.
We sure hope you will get another chance to come in Settimo so we could host you again at our best.

Reception
Malina V.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile
Google Translation

Stayed: May 2017, travelled with family
Thank Joealeviola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled with friends
1  Thank k3005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Meridiana

Address: Piazza Vittorio Veneto 2, 10036 Settimo Torinese, Italy
Region: Italy > Piedmont > Province of Turin > Settimo Torinese
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Settimo Torinese
Price Range: RM 429 - RM 473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Meridiana 3*
Number of rooms: 11
Official Description (provided by the hotel):
L'Hotel LA MERIDIANA nasce a Settimo Torinese nei primi mesi del 2010 in una struttura edilizia completamente di nuova costruzione. L'obbiettivo è quello di offrire ai propri clienti la possibilità di un soggiorno di elevata qualità, e senza paragoni, con tutti i servizi a portata di mano, in ambienti curati e moderni. Ottima soluzione sia per l'uomo d'affari in viaggio che per la famiglia in visita al capoluogo piemontese data la comodità e vicinanza alla città di Torino. L'Hotel LA MERIDIANA, unico nel suo genere per posizione e tipologia, è situato in Piazza Vittorio Veneto 2, nel pieno centro storico della Città di Settimo Torinese, in prima cintura alle porte di TORINO. Adiacente alla zona pedonale, impreziosita dalle sue molteplici attività commerciali, la sua posizione è resa unica per la comodità dei servizi e per la facile raggiungibilità. ... more   less 
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