The reception staff at this hotel could do with a customer service course! When I enquired as to whether there were any gluten free/lactose free options available for breakfast the next day (mentioned at the time of booking) the terse answer was a repeated "No". When we showed our booking form, the guy disappeared and then decided it was available.
Room was not great. Incredibly basic. Tired, old looking furniture. Bathroom was grubby looking. There was a round toilet seat on a square toilet!!! Classy!! The toilet was also leaking from the bottom. The shower leaked onto the floor as the seal was gone.
Bed was not comfortable - worst nights sleep of our 11 days in Italy. Thankfully we had only booked to stay here for 1 night.
Breakfast was not much better. I was given a couple of packs of gluten free crackers. No hot buffet food at all. Some of the yoghurts on display were out of date.
- Free Wifi
- Free Parking