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All reviews train station big shopping mall separate shower booked a family room sitting room nice hotel recommend this hotel nice lobby hotel located stockholm centre extra bed rooms are big reception staff light sleeper the hotel offers three nights gym
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20 - 25 of 744 reviews
Reviewed 12 August 2018

Date of stay: August 2018
  • Trip type: Travelled solo
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 July 2018

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 July 2018

The hotel is really nice, good location and very nicely done up. Good facilities, and the breakfast is really good. The staff however another story - cleaners didn't clean one of our rooms for the 5 days duration, coffee cups used on the first day were still there on the last day, dirty. Coffee never replenished either. The other room was however cleaned, so can't really understand why. Reception staff very unhelpful, whenever a question was asked to them they didn't know how to help us and wouldn't try to find any information out for us. Bar staff rude - asked for a Diet Coke 4 times, and then was told 'What are you saying?' even though we were speaking English and he had understood us the night before. On morning of departure, we got notified that money was taken from our card, which we didn't authorise as we paid everything in full before we left. Raised this with the hotel, and last answer we got is that they don't know what they money taken was taken for - surely they should have a reconciliation system for hotel bills. Still waiting on them confirming a refund. Breakfast staff were on the other hand very polite and helpful, can't fault them.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
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Thank corrinagalea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2018

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 July 2018

I highly recommend this hotel. The staff was friendly and very helpful. My kids didn’t want to leave hotel! You can’t beat the value of the price with the experience. Closed to shopping, restaurants and train station.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank srosen634355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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