we came to Agionissi Resort after spending an amazing time on amouliani island in the pension "limanaki" three years ago. expecting to have booked a room in the best resort of the island (allegedly four stars) for three nights we were shocked after arriving.
we entered a room that wasn't hoovered at all, the floor was dirty including hair of the previous guests, i could write my name in the dust on the shelve, the TV was a tiny, 20-year old tube with broken switches. the remote control fixed with sticky tape as well as the extraction fan in the bathroom that made a horrible noise. not to mention the toilet brush and the smell of the room...
after complaing immediately, we were moved to a different room within 30 minutes. but this room was'nt much better. the balcony door was broken, the shower curtain rusty, the shower hose full of mould and rust and the mini bar covered in dust so that i could write my name on it again (see pictures below).
the staff was friendly but apparently not qualified for their positions. we ordered an ice cream and a caipirinha at the pool bar and waited 25 minutes to be served. the lady in charge of the pool area (yellow shirt and sun glasses) was too busy texting on her mobile phone instead of assisting her colleague at the bar who was doing the best she could.
after returning from a day at the beach we wanted to pick up the key at the reception. we ended up again waiting for ten minutes behind a family that was unmistakably complaining about beeing charged 25€ per mobile device and week for the wifi-access they expected to be included, which is basic standard in 2017 not only in four star resorts. after listening to the whole argument we finally got our key. this is a job that took the receptionist 10 seconds and could have been done immediately not only saving us ten minutes but also avoiding us listening to other obviously angry and disappointed guests.
the wifi connection was unstable and weak, we had to re-login about 20 times each day. for reasons we don't know at least for us there was no extra charge for this.
the breakfast buffet was acceptable but in terms of quality and variety also clearly less than you would expect from a hotel claiming to have a four star standard. service was very slow and understaffed. after all this we didn't feel like trying the restaurant for lunch or dinner so we can not make any statements about it.
Agionissi Resort is clearly and in no aspect a four star hotel! it is in urgent need of major investments and renovation works. tidyness is just horrible as we havent seen it in any other hotel before! the pictures we saw on the homepage of the hotel and that made us choose to stay there do not show reality in any way (except the pictures of the pool). reality looks much more as you can see it in our pictures attached! at 120€ per night it is highly overpriced and we felt completely ripped off! this place obviously just serves as a cash cow for the owners who are not even willing to invest 5€ in a new toilet brush it is definitely not recommendable!!!
- Official Description (provided by the hotel):
- Enjoy your self in a beautiful and natural environment on the quiet island of Amoliani, in North Aegean. Here, across the Mt. Athos – the famous holy mountain Mount Athos, you will find beautiful and stranded beaches that can guarantee you the relaxation. The Agionissi Resort offers you sunny rooms with exceptional sea view. You can enjoy the sunset from your own room – all balconies have sea view. All rooms have been decorated with taste and love and in harmony with the natural environment. Enjoy the nature and the crystal clear waters. Our personnel will always be at your disposal. Your vacation will be an unforgettable experience! ... more less
- Reservation Options:
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- Also Known As:
- Agionissi Hotel Ammouliani