We came as a group of 8 family (around 40 person), and the nightmare start at lobby when not even one staff entertain you or at least help you out with check in process. Afterwards, the room given was triple sharing instead of family room with standard amenities broken - Air conditioning not functioning, smelly towel, mosquitoes and flies everywhere, snowy tv channel, room too small not even worth the price, limited breakfast menu, dirty pool, rude staff with double standard attitude all accumulated to our worse experienced. Thank you d'Village resort for such worse service ever. You should change your name to d'village motel instead of resort, at least travellers understand your level of service and not complaining..