Because the hotel had lost our booking, we had to wait in the library until it was sorted. It would have been a generous gesture not to charge us for the drinks we ordered while waiting! We were subsequently upgraded to a lovely room, which was the best thing about the hotel.
We had stayed here twice - many years ago! - and had memories of wonderful food and service. What a let down! The service was fine, but the food mediocre.
I returned my dessert on the first night. The food on the second night was no better. It is possible that since our stay was on a Monday and Tuesday, there was only a skeleton staff in the kitchen, but I can cook better food at home! The breakfasts were not as good as those in a Premier Inn, and no vegetarian options offered.
I would neither return nor recommend the Balbirnie to anyone - find your nearest Premier Inn with adjacent restaurant, and stay there!More
- Free Wifi
- Free Parking