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Reviews (1,215)
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85 - 90 of 1,215 reviews
Reviewed 8 April 2017 via mobile

Recently stayed here for two nights with my young daughter and thoroughly enjoyed it. The rooms are massive by Tokyo standard, despite needing some updating. However, the hotel is definitely luxurious, and their 5 star self description is merited.

Location wise, the nearest metro stop is a block away and the hotel is directly connected to the Limousine Bus Service terminal. Additionally, taxis can always be found lined up outside the entrance, awaiting their next fare.

Without question, I would stay here again, despite not having tried any of the onsite restaurants which have amazing reviews.

Stayed: April 2017, travelled with family
1  Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2017

This is from a stay in late 2016 - great location, nice hotel. It could look dated but the perfect location considering a direct limo bus ride from Narita and back.
The train station is right below the hotel which makes it even better for connectivity. There are great restaurants nearby - value and cuisines.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank dofr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2017

Right next to the Transport hub and subway underneath the hotel makes this very convenient for travellers. Our room was spacious with enough cupboard space to allow us to completely unpack our suitcases. The surrounding area is very flat allowing for easy walking to explore the local areas. The staff are very accommating and friendly. The amenities of this hotel are very good (pool/gym). It was our first visit to this area of Tokyo and whilst there is a lot to do, it is mainly the business side of Tokyo. Good food areas but not that much in the way of high end shopping.

Room Tip: Higher floors have better views over the express way.
  • Stayed: March 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017

I would not recommend staying at this hotel. I asked if they could hold my suitcases and no one told me that someone spilled some sort of greasy soup all over my suitcase. It leaked down on to my suits and I can't get the smell out. I get that accidents happen but I would have preferred knowing about it rather than the incident being shoved under the rug.

Stayed: April 2017, travelled with family
Thank 129gretcheni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017 via mobile

I stayed in this hotel for 8 days. Everything in it was great! It made our trip experience much more comfortable and exciting!
The rooms are so clean, the room service is great and they helped us with everything we asked for. All the small items we needed in the trip were available in the room. The breakfast is so delicious and the staff are so welcoming and helpful.
The location of the hotel is excellent with direct access to the metro station.
If you're staying in Tokyo and thinking about a hotel to stay at, I strongly recommend this hotel.

Stayed: March 2017, travelled with friends
2  Thank Samar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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