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Hotel JAL City Haneda Tokyo
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Reviews (1,701)
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All reviewsshuttle busone nightrooms are smallinternational terminalnext morningconvenience storeramen shopbuffet breakfast isfree wifithe main reasonthe hotel websiteshuttle serviceearly morningnearest stationexcellent hotelan overnight stayclose to the airport
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Reviewed 16 November 2010

We stayed for one night at this hotel because of its proximity to the Haneda airport and the free shuttle service. It takes 10 minutes to get to Terminal 1 and another 5 minutes to Terminal 2. No reservation was required for the shuttle; you just needed to show up 5 minutes before departure.

The hotel is located about a 5-minute walk from the Tenkubashi monorail station. We had no other directions and asked someone at the station where to go. He gave us wrong information and we ended up in a warehouse district. When you leave the station, be sure to go over the bridge and the hotel is down the street on the right.

Our 11th floor room proved to be uncomfortably small. The bed was jammed against the wall and couldn't be moved because of the fixed luggage bench on the other side. I awakened regularly throughout the night whenever I turned over toward the wall, because I either hit my head or a leg. Unsightly stains covered part of the floor's carpeting. The rest of the room was clean and acceptable.

Service at the front desk was very good; we found everyone to be extremely helpful.

  • Stayed: November 2010, travelled as a couple
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Thank Rumples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 11 July 2009

  • Stayed: July 2009
    • Value
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 January 2009

This hotel is just 10 minutes drive from Haneda airport and offers a free shuttle bus to and from both Terminals.

The hotel rooms are compact as most Japanese rooms are, but very comfy and well equipped with everything a traveller needs.

Front desk and breakfast staff were very obliging.

  • Stayed: January 2009, travelled on business
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    • Check-in / front desk
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    • Business service (e.g., internet access)
Thank griangraf2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago
Google Translation

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルJALシティ羽田東京, エス at Hotel JAL City Haneda Tokyo, responded to this reviewResponded today
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Reviewed 3 days ago via mobile
Google Translation

Stayed: June 2018, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルJALシティ羽田東京, フロント at Hotel JAL City Haneda Tokyo, responded to this reviewResponded 2 days ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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