We stayed in the Villa Suite for 3 days. It has a gorgeous outdoor shower, huge bed, very spacious, and well worth the price! Location is good. It's a short walk through some tiny streets, but then you are right in the heart of Shinjuku. Club lounge was small, but a nice area if you are looking to kill some time with snacks and a view. Staff did a fantastic job of cleaning the room and offering assistance if needed.
My only real complaint is about the checkout time. Checkout time was 12:00pm, but DO NOT TRUST CHECKOUT TIME!!! The day of checkout we were packing the last of our things around 11am (about an hour before checkout). We had the "Do not disturb" sign on our door to make sure that housekeeping didn't come in while we were still packing. A little after 11am someone used a key card to enter our room. He saw us in the room, and looked a little confused, and then left. Not sure why this man entered our room. We even talked to staff earlier in the morning to confirm the checkout time, so they knew we were still in the room. Either way, it made us very uneasy that someone would enter our room, before our checkout time, with our Do Not Disturb sign on the door.
Had it not been for the rude way in which we left the hotel, I would have given it 5 out of 5.
- Official Description (provided by the hotel):
- Opened in December 2013 and located right in the heart of the lively Kabuki-cho area in Shinjuku. All the guest rooms are modern and stylish with unique design concepts. Higashi Shinjuku subway station ( Fukutoshin Line, Oedo Line) is just a 4-minute walk away. We are also 7-minute walk from the Shinjuku Sanchome subway station, 15-minute walk from east entrance of JR Shinjuku train station and 10-minute walk from north entrance of Seibu Shinjuku subway station ( Seibu Shinjuku Line). We offer great access to every place in Tokyo. We are located in a convenient place for business, sightseeing, and shopping in Shinjuku area. The rooms are fully equipped with beds made by Simmons, and we also provide free Wi-Fi to ensure that your stay is comfortable. We also have ample hotel facilities. On-site restaurant G features casual French and Italian cuisine cooked by a first-class chef. You can also relax at the Rooftop Bar that has an open terrace from which you can enjoy a bird's eye view of the night scenery of Shinjuku. Please have a wonderful time with urban night view and nice cocktails. PC, Printer ( lobby at 1F) / VOD (a charge) / an iPod dock speaker/ Free internet access (Wi-Fi, wired)/ a fridge / an electric kettle / a telephone/ a toilet seat with bidet functions / a safe / air cleaner / a humidifier / an iron / trouser press / a transformer / a wheelchair (free rental) / coin laundromat (2F) ... more less
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- Also Known As:
- Shinjuku Granbell Hotel Tokyo