House is dirty from top to bottom, crumbs left on top of the toaster from previous occupants, toilets and sinks left with stains, showers and mirrors are smeared and disgusting. The house also smells damp and musty in the kitchen. The floor tiles are dusty in the kitchen and have not been cleaned in some time, if you don't have any slippers with you then you need to wash you feet before getting into bed. The hall carpet which should be cream is dirty and marked. The shower in the main bedroom is a health and safety hazard as I burnt my hand and feet because the temperature appears to be stuck on boiling hot instead of the correct maximum temperature recommended by HSE. The neighbours nosey and noisy. The sofa bed is not fit for purpose and the bedding does not fit and finally be warned the owner does not notify you until the day after you have left the property that there was an issue in her eyes and then has the audacity to holds onto bond money without proof. There is an antique rug in the lounge (the one where the sofa bed is) that she has accused a member of our party of staining, the owner firstly said that she thought it was red wine, then blood, as the room was used as a bedroom, we have reiterated that we have not spilt anything, she has not allowed the member of the party to return to the house to inspect this damage but instead has held back the £200 bond which was over and above the normal amount that she requests through Booking.Com - I WOULD AVOID VISITING THIS PROPERTY AT ALL COSTS
Had a great visit! Highly recommend. Cute little town with good food and very nice folks. The countryside is beautiful as well.
Flax Mill House, Superb interior excellent rooms and comfortable, nicely decorated and quirky, all the facilities you need. House very clean and owner very accommodating. Private parking to the rear and private garden behind the garage. Very comfortable and perfect place to stay to and explore, for work or vacation we were there for Bath and West Show ground just along the road easy to get too and with plenty of amenities within walking distance of Castle Cary. Will return as the stay was not long enough. Thank you.
Placed in a lovely location with a house full of character. The communication from the proprietor was fantastic and even emailed me to say the rooms were ready a it earlier than expected so we could move in quicker.
We would certainly consider using this again.
One minor thing to highlight is we felt the house had a bit to many "things" around and could feel a tad cluttered.
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Lovely house. Would suit a family or a group of friends. Quiet location, beautiful countryside. It was a pleasure to stay there.