Staying at The Twelve Hotel is an experience everyone should have at least once in their life. Staff are very friendly and courteous. Breakfast is fabulous and a really good menu to choose from.
The dinner in the West Restaurant is everything a gourmet meal should be - all prepared and cooked by their excellent Head Chef Martin O'Donnell and his staff. I'm already looking forward to my next stay at this outstanding hotel.
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From the moment you set foot in this wonderful boutique property off the beaten track in Galway you'll instantly relax in one of their splendid rooms. We were fortunate enough to get a Marvellous Family Suite for my family of four. Ideal. We have a young son with special dietary needs and these were met without hesitation or fuss by the team at The Twelve particularly the chef Olivia who went above and beyond the call of duty to provide for our needs.
Mike and the team at the front desk provide top class support for all your needs. Nothing is ever an issue.
Overall, the dining, facilities and atmosphere are a pleasure and I have already booked my next stay with this outstanding hotel.
Five stars. Superb!
Without doubt one of the best places to stay in Ireland. Everything about this hotel is cool and well thought through. Rooms are comfortable and spacious. Service from Fergus and all the team was exceptional, making you feel like a friend of the family. Food was sublime - whether the magnificent tasting menu in West or the ridiculously good breakfasts, this is an incredible place to indulge oneself. Pet friendly too with happy doggos, enjoying their holiday with the rest of us. World class
This is a great hotel, we chose it for being a pet friendly hotel and it did not disappoint. The staff were amazing, so friendly & helpful. Food was great and we loved the fact that our dog had his own menu. And our room was very spacious so our dog could look around. 5 Stars all round
Excellent stay for my sister's 40th Birthday. Stunning cake from your bakery, the lightest sponge I have ever tasted!. Will definitely come back with our dog hopefully. Only negative was that all the dog rooms were booked out!
The Twelve just gets better every time we stay. Even with Covid Protocols in place the staff, WITHOUT EXCEPTION, COULD NOT have been more helpful and accommodating.
Fergus has done well holding on to his team - even improving the team!! - When it seems like every other hotel and restaurant advertising for multiple members of staff - since the Covid lockdowns were eased
Every aspect of service was covered by someone who knew the job inside out - Yes there are a couple of trainees but every interaction with staff was first rate . No mis-understandings even through masks
The breakfast menu just gets better and better. My wife and I used to rate Lough Eske's breakfast as the best breakfast experience - The Twelve has now taken that place - even with four out of our six breakfasts delivered to our room EVERY EGG WAS STILL RUNNY - Toast warm and coffee hot
But the jewel in the Twelve's crown is their tasting menu.
I follow the hotel on facebook and have seen posts showing Martin, the chef, foraging at low-tide for ingredients - Boy does he know what to do with them. Also it was the first (of about six) tasting menus where we have left the table feeling fed.
Twice, after other tasting menus, fast food was required 'to fill a hole'
We also loved the idea of not knowing what dishes were coming to the table until they were set down and explained to us
Then at the end of the meal being given the menu and booklet explaining Martin and the Hotel's ethos - brilliant
I forgot to mention the price for our six nights and three dinner booking would be equal to three nights in Lough Eske if you land the right offer
Keep up the good work Fergus and team - so looking forward to getting down again next year - hopefully for longer
Every award displayed around the hotel (even the upside down one) well deserved
