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Reviews (384)
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Traveller rating
140
136
72
25
11
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All reviews air con three course meal grab and go pleasant stay room was clean and comfortable booked this hotel double room short stay one night stay car park good nights sleep full english bw wedding gatehouse bath pub
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Reviewed 10 October 2021

Hotel staff where excellent, all welcoming and accommodating. The room was clean and comfortable, good shower and deep bath. The food was excellent, so much so that my partner and I are looking to either book a stay or book dinner!

Date of stay: October 2021
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Nicki O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Claydon Ipswich, General Manager at Best Western Claydon Hotel, responded to this reviewResponded 11 October 2021

Hi Nicki,
Thank you for filling in the customer review.
We are delighted with your response and pleased you enjoyed your recent stay with us.

We strive to maintain the highest standards for our guests, and we are constantly looking for ways to reach our objectives.

Please do not hesitate to contact us if you are looking to book again in the future it will be our pleasure to accommodate you.
We look forward to hearing from you in due course, many thanks.

Kind regards

Frankie

Frankie Manners
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2021

Super place to stay our rooms were on the ground floor so easy to get to car park.
Plenty of parking.
Rooms were spotless .The staff are lovely very helpful, but professional.
Very quiet at night.
Can also thoroughly recommend the Crown opposite for good food and very reasonably priced open all day so that is a bonus .
Buses run to Ipswich etc right outside Hotel , which we found very useful due to Petrol issues during our stay.
About 30mins from Felixstowe.

Room tip: We prefer the ground floor . its great having aircon, but you can also open a window which we like
Date of stay: September 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank dolly242
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Claydon Ipswich, General Manager at Best Western Claydon Hotel, responded to this reviewResponded 5 October 2021

HI Dolly,
Thank you, this is an excellent showcase review of the hotel and general information, we strive to maintain the highest standards for our guests, we are delighted you enjoyed much of your stay, the five-star rating says it all, we look forward to meeting you again, many thanks.

Kind regards

Frankie Manners
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2021

Great location near A14.
Receptionist, Mariana, couldn’t have been more helpful. She was very friendly but still professional. Room was comfortable, but carpet needs attention - it looked ‘tired’ and had blemishes on it.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank GF313
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Claydon Ipswich, General Manager at Best Western Claydon Hotel, responded to this reviewResponded 5 October 2021

Thank you for taking the time to leave this review! Mariana will be thrilled for the acknowledgment. The carpet in this room is due to be replaced imminently, thank you for bringing this to our attention. We look forward to welcoming you back to the hotel in the future, many thanks.
Kind regards.
Frankie Manners
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2021

Frankie and the team could not have done more to make our weekend reunion a success. They were attentive, and accommodated to all our needs. The selected meals were superb and cooked to perfection. The rooms clean and comfortable. Some of the rooms were smaller than expected but difficult when you want several rooms together. Breakfast was continental, but plenty to eat with extra tea/ coffee and hot toast brought quickly when requested. A great weekend.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank 453monc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Claydon Ipswich, General Manager at Best Western Claydon Hotel, responded to this reviewResponded 4 October 2021

Hi Monica,
Thank you so much for the wonderful review and of course the 5-star rating. We are delighted with this review and thoroughly enjoyed reading it.

I am gratified you were looked after by the team to the best of our ability, and you were satisfied with the food and service. I am of course sorry due to the hotel running at capacity we were unable to accommodate all your rooms together.

We look forward to welcoming you again near future.

Kind Regards.

Frankie.

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Reviewed 25 September 2021

The hotel is just off the A14 so is easy to get to. Book direct for free parking rather than using an agency.

Food is good quality and there are cheaper options opposite in the local pub. Room was very ckean and well equipped. Would recommend for business stays or touring the Suffolk coast.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Victordrive
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Claydon Ipswich, General Manager at Best Western Claydon Hotel, responded to this reviewResponded 5 October 2021

Hi Victor,
Thank you for taking the time to review Best Western Claydon Hotel, we are delighted you enjoyed all aspects of your stay, and we exceeded all your expectations. I am gratified you were looked after by the team.

Tourism, food & accommodation are our business….!

We look forward to welcoming you back in the future, many thanks.

Kind regards

Frankie Manners - Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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