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6 - 11 of 76 reviews
Reviewed 23 January 2013

The rooms are very clean and had everything you need except a kettle we read the reviews and took our own. The food was basic but good and plentiful. The staff were lovely not great English speakers but we all managed, we are in Spain not London! We had a fab time in the bar each night mixing with the Spanish. Could have been nearer the slopes but not a problem as we had hire cars. Pound for euro a great hotel.

  • Stayed: January 2013
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1  Thank PotzLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013 via mobile

Poor food, poor service, nobody speaks English!, bed linen was not changed in 5 days only remade, too far from slopes- have to catch a bus that doesn't have set times so you are often left waiting in the cold, very isolated hotel if you don't have a hire car don't stay here! The nearest supermarket/restaurant/bar are too far to walk so you are left stranded to eat prison grub and cannot go anywhere but the hotel. The rooms had no kitchen or bathroom facilities including no kettle, tea, coffee, hair dryers, fridge etc. don't bother paying money for a romantic private spa (that you book) it had suspected semen in it from the couple before- not cool! You also have to take your ski boots off outside where no chairs are provided for you to do so. We requested early check in and a double bed, we got there at the time requested and they said its not possible come back in 2.5 hours- so we were left to our own devices. When we got to the room we had two single beds pushed together- this is not a double! Room heating was terrible and we were not given enough blankets. Send me somewhere that at least one person speaks English!

  • Stayed: January 2013
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2  Thank Lor134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

The hotel staff ,including the owners , was unwilling to assist us with several issues.The room had a double bed with single bed blanket - not nice in winter .there was no kettle in the room .
The microwave was broken and when we complained the owners response was that it was not included in the room rate.

The room was poorly decorated and the finnishings of a poor Quality .

The staff is unable to speak english at all !!!!!

Room was not serviced at four in the afternoon .

Breakfast was to say the least - Poor. Instead of beacon they heated the cold meats of the previous day,

The "hotel" is far from the slopes and definately NOT ski to the door.

Room Tip: Do not book this "Hotel"
  • Stayed: December 2012, travelled with family
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3  Thank jjfmuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

This hotel is excellent value for money. Rooms are basic but spotless. Many have wonderful views over the mountains. Visitors neeed to understand that the ski-slopes and nearest restaurants are about a mile away. However the half- board option is great. My wife and I were the only people there on our stay so we got first-class service and food cooked to order. The hotel is also very good value for a skiing break in winter - a 2hr drive from Barcelona. In the summer there is biking and hiking.

Room Tip: Ask for a room at the front on an upper floor
  • Stayed: July 2012, travelled as a couple
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Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

positives: quiet location, rooms are large. we had a living room with a sofa and a kitchen plus a double bed, bathroom was clean and good size. the main living room was quite cosy although i did not spend much time there. good service and friendly staff, we tried the little sauna it was quite nice.

negatives: no utensils in kitchen, cold room as heating only comes on when you insert the keycard so it takes a while to heat up the room. breakfast was in the basement. far from the slopes, you need a car or check out the bus schedule.

i would suggest the HG hotel as it was right next to the slopes and the few restaurants in town.

  • Stayed: December 2011, travelled as a couple
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Thank Cortecera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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