We left this “resort” with mixed feelings. Initially, we had a very positive first impression and were so pleased with the friendly, thoughtful staff who welcomed us. Our cabin was clean and cosy, with a very cool indoor/outdoor washroom. The restaurant area has a large open deck which overlooks a lake. At night the lights give the whole resort area a very warm, welcoming glow. This is a very easy and convenient jumping-off place for various jungle adventures and tours.
However, we soon came to find that the menu was deceptive in its descriptions. Most dishes were not at all what we expected.
The strangest moment was Christmas Day - most of the restaurant area was closed off for a private party hosted by the owners of the resort. We as guests all felt oddly intrusive, unwelcome, and uncomfortable, a very unhappy feeling to have on Christmas. Finally, when checking out we were rudely charged 10 ringgit for a broken pillow which was broken when we checked in. This was a very negative final interaction and really spoiled our visit.More
- Free parking