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Traveller rating
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All reviews standard chalet sun bear restaurant area nice balcony restaurant serves two nights rice forest orangutans accommodation borneo lodge rehabilitation nature privacy sanctuaries bats
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21 - 26 of 639 reviews
Reviewed 8 January 2020

Nothing better than relaxing on the resort restaurant deck and watching the evening sky and listening to the sounds of the jungle after a great day at the Sepilok Orangutan Rehabilitation Centre and going out to the very entertaining proboscis monkeys at the late afternoon session at Labuk Bay. Cold drinks and an excellent menu based on local ingredients capped off a great day away from the 'hustle and bustle' of downtown Sandakan! Nice rooms and very helpful resort staff.

Date of stay: January 2020
    • Value
    • Sleep Quality
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Thank Anton A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2020 via mobile

We left this “resort” with mixed feelings. Initially, we had a very positive first impression and were so pleased with the friendly, thoughtful staff who welcomed us. Our cabin was clean and cosy, with a very cool indoor/outdoor washroom. The restaurant area has a large open deck which overlooks a lake. At night the lights give the whole resort area a very warm, welcoming glow. This is a very easy and convenient jumping-off place for various jungle adventures and tours.
However, we soon came to find that the menu was deceptive in its descriptions. Most dishes were not at all what we expected.
The strangest moment was Christmas Day - most of the restaurant area was closed off for a private party hosted by the owners of the resort. We as guests all felt oddly intrusive, unwelcome, and uncomfortable, a very unhappy feeling to have on Christmas. Finally, when checking out we were rudely charged 10 ringgit for a broken pillow which was broken when we checked in. This was a very negative final interaction and really spoiled our visit.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Weeeen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 December 2019 via mobile

Amazing location near the the main attractions. You are in the middle of the jungle but still feel safe and looked after. The staff is very friendly. Thank you.
The main restaurant serve. Ice affordable food.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank 585luigip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 December 2019 via mobile

Not sure why getting such a high rating here.
Shower water pressure is so low and not hot.
No signage of hotel. People might easily missed the turning.
No tv in room.
No wifi in room.
Unless you love nature so much and would like to stay away from the digital world. This is the place for you.

Date of stay: December 2019
Trip type: Travelled with family
Thank jokl78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 November 2019 via mobile

Wow, what an experience. I stayed in a bungalow with a lovely bathroom and even a private outdoor shower. The balcony caught the sunset and the room was spacious and comfortable. But the highlight has to be staff. The bar tender was so friendly and engaging and helped me assess where to travel to next. There’s also a staff member with a lovely voice and you can hear her singing to herself inside the kitchen. Wish she would do a live show in the evenings! It’s just a happy place to be.

Just two things to note. 1) the pool is hot, like a jacuzzi. Not refreshing at all after a long, sweaty day. And 2) the mosquitoes are out of control. The hotel really should put mosquito nets in the bedrooms, it’s the jungle after all! Take lots of potent insect repellent.

Date of stay: November 2019
3  Thank cmm642
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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