Allow me to start this review mentioning that we been visiting Alto Adige for the last 4 years with the kid or without, and that we booked a month and half in advance.
After looking for days over the Internet and Tripadvisor, we decided to opt for a "modern" look and fell and for once not the usual charming Tyrol look.
When we arrived we were welcome at the reception by a young gentlemen that I believe it was the owner son. He guided us trough the check-in and the property.
During our first walk around we were impressed we the modern look & feel that the Hotel offered.
Unfortunately when we reached the room we started noticed that the room was cleaned but not in to details. Per example the sink had soap marks and the sink inside the bathroom near the toilet was licking water. We reported the damage the next morning but it was never fixed, I didn't asked again!
Plus, our room was located right near the entrance of the Hotel taking all the privacy away during the day and living us only using the balcony at night.
The Hotel offer all the comforts, Pool, Idro, Sauna but it doesn't offer Air Condition in the room?!? Environmental friendly?!?! How they manage the winter?
Service: Unfortunately we found the service cold and unfriendly even if around us the waiter and waitress were having fun with the rest of the clientele. We found it strange and annoying because it lasted through out the all vacation. Beverage order took at least 15 to 20 minutes to be serve and every time the bartender (the best on the floor) came back to ask what we order. During our stay we never noticed a responsible person from the Hotel following the service during the meal periods and that could be the reason.
Food: I was aspecting more, per example a choice of homemade cakes during breakfasts and more local ingredients during dinner and not the same vegetables called with different names. (Caponata, etc...)
The Hotel is located in a good location offering lots of excursion and site visit, plus, few kilometers away from the surrounding Valleys. However due to lack of details and service unfortunately I'll not visit this property again.
- Official Description (provided by the hotel):
- Welcome to the Hotel Tyrol, your wellness hotel near Merano! Hikers, mountain bikers and those seeking the greatest possible relaxation will find their well-earned refuge here. In a beautifully peaceful park, at the end of a small access road and the foot of the Texel Group Naure Park, a holiday paradise emerges as though it has made a pact beauty itself. We would also like to give you positive energy with our wellness programme, harmonising your body and soul - with the power of nature. All this is waiting for you at your wellness hotel near Merano. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia and Agoda so you can book your Design Hotel Tyrol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.