We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Diamond Cottage Resort & Spa(Karon Beach)(Great Value!)
US$38
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Movenpick Resort & Spa Karon Beach Phuket(Karon Beach)(Great Value!)
US$138
Movenpick.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Phunawa Resort(Karon Beach)(Great Value!)
US$41
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$78
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$18
Booking.com
View Deal
  • Free Wifi
  • Pool
US$425
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Center Point Village(Karon Beach)(Great Value!)
Booking.com
View Deal
Hotel Surf Blue Kata(Karon Beach)(Great Value!)
Hotels.com
View Deal
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Reviews (1,658)
Filter reviews
1,658 results
Traveller rating
1,156
402
72
19
9
Traveller type
Time of year
LanguageAll languages
More languages
1,156
402
72
19
9
Show reviews that mention
All reviewsrooftop poolherbal saunaeggs benedictsteam roomuncle ericstudio suitelarge fridgesmall hillchaituk tukhuge balconybig buddhawalk into townthai dishesspecial thankskaron villagehotel restaurant
Filter
Updating list...
99 - 104 of 1,658 reviews
Reviewed 9 December 2017 via mobile

We stayed a total of 3 nights here in mid November and we paid around £200 total.

Rooftop pool was probably the best, no definitely the best pool in our time in Phucket and Phi Phi. If you stayed out you could get an amazing view of the sunset.

Rooms were clean and spacious, however did lack plug sockets compared to newer builds. We did use the gym which had a ping pong table and all the equipment was working unlike other hotels boasting a gym.

We ordered room service one night and were very impressed.

The only thing that wasnt perfect was the location, it was probably around 15 min walk into the lively bits of karon and then prob 20 min back after a few drinks .

All the staff we dealt with were pleasant.

Stayed: November 2017, travelled as a couple
Thank Arthur T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC C, Owner at Pacific Club Resort, responded to this reviewResponded 25 December 2017

Dear Arthur T,

Thank You kindly for visiting and sharing.

We are really pleased you enjoyed your stay so much to be thoroughly impressed :-).

Please note we installed USB charger plugs and fully refinished about 70% of our rooms during this last low season. On account we can't work when rooms are full, some rooms will be done next low season (they are mostly on high floors since those are the most popular rooms). But since your review 2 weeks ago, we snuck into the remaining rooms and installed USB charger plugs both at the headboards and at the work desk :-) this is an example of review based actions we continuously take. Please note our rooms are continuously remodeled year by year, so no room goes untouched for more than 15 months (so no rooms are ever actually "old").

Please see footnotes below for a more detailed list of improvements made during this past year.

If anyone is mostly interested to get a "new version" of our rooms during this season (Dec - May) please request it when you book and we will try to accommodate your request :-) But all of our rooms are in tip top shape as usual.

Thanks again for visiting and wish you Safe and Happy Travels,

Team Pacific (pls read News & Comments below to improve your experience)


REVIEW INSPIRED FOOTNOTE WITH NEWS & CURRENT INFORMATION BELOW:

We realize your time is valuable and shout out a big thanks to those who take time to review us :-).

SAVE YOUR MONEY: Book direct on our website and save between 15-25% depending on your length of stay and whether you pay by cash or credit card. We're not quite sure why so many people choose to pay more booking somewhere else.

BIG NEWS: Currently we're rated 4 star but we would like to do a better job so we are currently working hard to improve our property to meet guidelines of a 5 star resort. But don't worry, rates will remain about the same :-) As usual most of the updates are based on review feedback, direct Guest contact, and research by testing what other hotels are doing. Some examples of this year's updates: changing hardware to brushed Stainless Steel look for a more modern appearance, USB charger outlets throughout every room, replaced previous LED lighting with new LED panels lights (more attractive), Replace Pool Deck Furniture, Replaced all Gym equipment and converting some of the wardrobes in our rooms to luggage rack systems for those who don't like to unpack. Any suggestions are always welcome.

NEW MENU: In August 2017 we released a brand new menu. It's the largest revision in 7 years and is based mostly on Guest Feedback and requests from reviews. Please note we serve a wide range of nationalities and try to offer something for everyone, Steak, Seafood, European, Thai, Fusion, Vegan, Asian…. Since the update sales (outside breakfast hours) have increased by 50% and reviews are great, we're pleased to be providing more of what people want. We hope you enjoy :-)

LAUNDRY Guests are loving our Chinese Laundry service which offers 5 star quality priced by the kilo same as you would find on the street. The main difference is we have professional laundry equipment and therefore can deliver a much higher quality and faster service. Pls let us pamper you on holiday :-). Please note, we still have our laundry by piece service same as most hotels. Any suggestions are welcome.

MAP & GETTING AROUND - Pls take advantage of the markup Interactive Google Map on our website to maximize your walking options to the beach or town. There are options such as walking around the largest beachside park in Phuket which aren’t shown in a normal Google map. If you can't walk, please use our shuttle which you should book in advance cause most people don't use it on account it's only a 10 minute walk to beach.

DELAYED REVIEW RESPONSES - Please know we read all reviews as they come in. But we also prefer to respond after a couple reads, so sometimes our responses might take up to two weeks. Thanks for everyone's patience.

And finally, I would like to personally Thank our team for doing such a good job. The number and quality of reviews during the last year is fantastic and it's amazing how many Guests actually remember our staff by name.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

This resort is nice, why?
Its calm, good atmosfhere.
Friendly staff that speaks good english.
Nice chillout music in the bar/restarant area.
Nice food, good viarity of dishes.
Superb breakfast!
Nice calm rooftop pool, not big though. Not to swim in.
Room where nice and clean. Good bed.
Cleaning every day.
After all i liked it and i recommend it

Stayed: December 2017, travelled solo
Thank Pär-Emil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC C, Owner at Pacific Club Resort, responded to this reviewResponded 6 December 2017

Dear Pär-Emil J,

Thank You kindly for visiting and sharing.

We're really pleased you mentioned the new Chill format in our Dining / Living Room areas (aside from planning the music etc. we spend a bundle on the best JBL sound system you can buy so the chill music would sound good cause it doesn't have the same impact on low end sound systems). You probably didn't know we recently converted the sitting area around the bar into a Chill Bar with new furniture (bar height granite top tables, USB charger zone etc.). The next step is to convert another area of our large dining room into the "Chill Zone" with sofas spaced with end tables suitable for laptops / tablets etc along with USB chargers so our Guests can simply hang out and enjoy the atmosphere while using digital devices. The ultimate goal is to convert our Dining area into something like a First Class airport lounge with full Dining service. We hope to hear more comments on our new format :-)

We do apologize you didn't find our Mini Olympic sized SkyPool (30 meters length with two lap lanes as well as 6 chill areas and a waterfall) to be large enough for you. We are the only resort which provides 5 m/2 of pool surface area per room and 1 sun lounge set or in pool sitting area at a ratio of one zone per 2 rooms. Most places provide only 1 set of sun loungers per 10-15 rooms and 1 sq meter of pool per room (those are industry standards for 4 and 5 star resort design). We oversized everything so all the Guests in our 33 room resort can always find a spot at the pool without waiting. That's because it is very popular on account most folks say our SkyPool has the best 360 degree ocean / mountain views of any pool in Phuket.

Thanks again for visiting and wish you Safe and Happy Travels,

Team Pacific (pls read News & Comments below to improve your experience)


REVIEW INSPIRED FOOTNOTE WITH NEWS & CURRENT INFORMATION BELOW:

We realize your time is valuable and shout out a big thanks to those who take time to review us :-).

SAVE YOUR MONEY: Book direct on our website and save between 15-25% depending on your length of stay and whether you pay by cash or credit card. We're not quite sure why so many people choose to pay more booking somewhere else.

BIG NEWS: Currently we're rated 4 star but we would like to do a better job so we are currently working hard to improve our property to meet guidelines of a 5 star resort. But don't worry, rates will remain about the same :-) As usual most of the updates are based on review feedback, direct Guest contact, and research by testing what other hotels are doing. Some examples of this year's updates: changing hardware to brushed Stainless Steel look for a more modern appearance, USB charger outlets throughout every room, replaced previous LED lighting with new LED panels lights (more attractive), Replace Pool Deck Furniture, Replaced all Gym equipment and converting some of the wardrobes in our rooms to luggage rack systems for those who don't like to unpack. Any suggestions are always welcome.

NEW MENU: In August 2017 we released a brand new menu. It's the largest revision in 7 years and is based mostly on Guest Feedback and requests from reviews. Please note we serve a wide range of nationalities and try to offer something for everyone, Steak, Seafood, European, Thai, Fusion, Vegan, Asian…. Since the update sales (outside breakfast hours) have increased by 50% and reviews are great, we're pleased to be providing more of what people want. We hope you enjoy :-)

LAUNDRY Guests are loving our Chinese Laundry service which offers 5 star quality priced by the kilo same as you would find on the street. The main difference is we have professional laundry equipment and therefore can deliver a much higher quality and faster service. Pls let us pamper you on holiday :-). Please note, we still have our laundry by piece service same as most hotels. Any suggestions are welcome.

MAP & GETTING AROUND - Pls take advantage of the markup Interactive Google Map on our website to maximize your walking options to the beach or town. There are options such as walking around the largest beachside park in Phuket which aren’t shown in a normal Google map. If you can't walk, please use our shuttle which you should book in advance cause most people don't use it on account it's only a 10 minute walk to beach.

DELAYED REVIEW RESPONSES - Please know we read all reviews as they come in. But we also prefer to respond after a couple reads, so sometimes our responses might take up to two weeks. Thanks for everyone's patience.

And finally, I would like to personally Thank our team for doing such a good job. The number and quality of reviews during the last year is fantastic and it's amazing how many Guests actually remember our staff by name.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017

Did so much research before choosing this hotel with the main reason being so many great reviews. It did not disappoint. Lovely room with balcony and ocean views. Rooms on floors 1 to 4 and the pool on the 5th floor. Comfy bed, great food, gorgeous views from the pool, friendly helpful staff in a small boutique hotel. Great breakfasts and I loved the poached eggs cooked to order as they were the best eggs I've ever tasted. Small shop on site as well as massage/spa rooms. I've never said this before but I really didn't want to leave the hotel...at all...ever :) It was peaceful and relaxing and a haven to come back to when we did have to go out. I can't walk far so relied on the free hotel shuttle or a tuk tuk to get to and from the beach/restaurant area. Or one of the staff would take us down in a hotel car for 200 baht each way (same as tuk tuk). The staff organised the few tours and shows we wanted to do, easily and quickly. Really couldn't fault it. Would love to go back again.

Room Tip: We were on the 4th floor and had great ocean views.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Bev and Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC C, Owner at Pacific Club Resort, responded to this reviewResponded 3 December 2017

Dear Phil M,

Thank You kindly for visiting and sharing.

Yes, it is exactly our goal to provide a resort where Guests never really feel any reason to go outside for anything. We want to pamper our Guests and see your smile when you get the bill at check out too. There are few resorts left in the world which offer 100% full service and we aim to continue.

Thanks again for visiting and wish you Safe and Happy Travels,

Team Pacific (pls read News & Comments below to improve your experience)


REVIEW INSPIRED FOOTNOTE WITH NEWS & CURRENT INFORMATION BELOW:

We realize your time is valuable and shout out a big thanks to those who take time to review us :-).

SAVE YOUR MONEY: Book direct on our website and save between 15-25% depending on your length of stay and whether you pay by cash or credit card. We're not quite sure why so many people choose to pay more booking somewhere else.

BIG NEWS: Currently we're rated 4 star but we would like to do a better job so we are currently working hard to improve our property to meet guidelines of a 5 star resort. But don't worry, rates will remain about the same :-) As usual most of the updates are based on review feedback, direct Guest contact, and research by testing what other hotels are doing. Some examples of this year's updates: changing hardware to brushed Stainless Steel look for a more modern appearance, USB charger outlets throughout every room, replaced previous LED lighting with new LED panels lights (more attractive), Replace Pool Deck Furniture, Replaced all Gym equipment and converting some of the wardrobes in our rooms to luggage rack systems for those who don't like to unpack. Any suggestions are always welcome.

NEW MENU: In August 2017 we released a brand new menu. It's the largest revision in 7 years and is based mostly on Guest Feedback and requests from reviews. Please note we serve a wide range of nationalities and try to offer something for everyone, Steak, Seafood, European, Thai, Fusion, Vegan, Asian…. Since the update sales (outside breakfast hours) have increased by 50% and reviews are great, we're pleased to be providing more of what people want. We hope you enjoy :-)

LAUNDRY Guests are loving our Chinese Laundry service which offers 5 star quality priced by the kilo same as you would find on the street. The main difference is we have professional laundry equipment and therefore can deliver a much higher quality and faster service. Pls let us pamper you on holiday :-). Please note, we still have our laundry by piece service same as most hotels. Any suggestions are welcome.

MAP & GETTING AROUND - Pls take advantage of the markup Interactive Google Map on our website to maximize your walking options to the beach or town. There are options such as walking around the largest beachside park in Phuket which aren’t shown in a normal Google map. If you can't walk, please use our shuttle which you should book in advance cause most people don't use it on account it's only a 10 minute walk to beach.

DELAYED REVIEW RESPONSES - Please know we read all reviews as they come in. But we also prefer to respond after a couple reads, so sometimes our responses might take up to two weeks. Thanks for everyone's patience.

And finally, I would like to personally Thank our team for doing such a good job. The number and quality of reviews during the last year is fantastic and it's amazing how many Guests actually remember our staff by name.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

On first arrival I was unsure if we had made the best decision due to the steep walk up from the beach and restaurants, however everything else soon made up for that.

Great hotel room; comfy bed, spacious room with balcony, good quality bathroom.

Breakfast was fresh and had good variety including dim sum and freshly made French toast on request, as well as a good variety of other Asian and Western foods.

Pool was fab, and having use of jacuzzi and steam room was a nice touch.

Staff were very helpful, especially with helping to organise our ferry over to Krabi- much appreciated.

We also fitted in having a aromatherapy massage at the onsite spa. They were accommodating to fit both myself and my husband in for couples massage at last minute, despite being very busy.

Overall we loved our stay. If the hill is a problem note the hotel offers a free shuttle service every four hours to and from the beach.

Would recommend.

Stayed: November 2017, travelled as a couple
Thank hannah077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC C, Owner at Pacific Club Resort, responded to this reviewResponded 3 December 2017

Dear Hannah077,

Thank You kindly for visiting and sharing.

We're really please to see you enjoyed our Herbal Steam Sauna and Therapy Jacuzzi. Since I designed Pacific Club as a Spa Resort it was a main amenity we wanted to make sure and get right. Steam Therapy during the evening really takes the bite out of the daytime heat aside from providing an excellent way to cleanse your body both inside and out !!!

Thanks again for visiting and wish you Safe and Happy Travels,

Team Pacific (pls read News & Comments below to improve your experience)


REVIEW INSPIRED FOOTNOTE WITH NEWS & CURRENT INFORMATION BELOW:

We realize your time is valuable and shout out a big thanks to those who take time to review us :-).

SAVE YOUR MONEY: Book direct on our website and save between 15-25% depending on your length of stay and whether you pay by cash or credit card. We're not quite sure why so many people choose to pay more booking somewhere else.

BIG NEWS: Currently we're rated 4 star but we would like to do a better job so we are currently working hard to improve our property to meet guidelines of a 5 star resort. But don't worry, rates will remain about the same :-) As usual most of the updates are based on review feedback, direct Guest contact, and research by testing what other hotels are doing. Some examples of this year's updates: changing hardware to brushed Stainless Steel look for a more modern appearance, USB charger outlets throughout every room, replaced previous LED lighting with new LED panels lights (more attractive), Replace Pool Deck Furniture, Replaced all Gym equipment and converting some of the wardrobes in our rooms to luggage rack systems for those who don't like to unpack. Any suggestions are always welcome.

NEW MENU: In August 2017 we released a brand new menu. It's the largest revision in 7 years and is based mostly on Guest Feedback and requests from reviews. Please note we serve a wide range of nationalities and try to offer something for everyone, Steak, Seafood, European, Thai, Fusion, Vegan, Asian…. Since the update sales (outside breakfast hours) have increased by 50% and reviews are great, we're pleased to be providing more of what people want. We hope you enjoy :-)

LAUNDRY Guests are loving our Chinese Laundry service which offers 5 star quality priced by the kilo same as you would find on the street. The main difference is we have professional laundry equipment and therefore can deliver a much higher quality and faster service. Pls let us pamper you on holiday :-). Please note, we still have our laundry by piece service same as most hotels. Any suggestions are welcome.

MAP & GETTING AROUND - Pls take advantage of the markup Interactive Google Map on our website to maximize your walking options to the beach or town. There are options such as walking around the largest beachside park in Phuket which aren’t shown in a normal Google map. If you can't walk, please use our shuttle which you should book in advance cause most people don't use it on account it's only a 10 minute walk to beach.

DELAYED REVIEW RESPONSES - Please know we read all reviews as they come in. But we also prefer to respond after a couple reads, so sometimes our responses might take up to two weeks. Thanks for everyone's patience.

And finally, I would like to personally Thank our team for doing such a good job. The number and quality of reviews during the last year is fantastic and it's amazing how many Guests actually remember our staff by name.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

We stayed at this hotel for 6 nights at the beginning of October, it was so good we have already booked to return next year when we will also be taking our parents. We could not want for a better hotel, the rooms were spacious spotlessly clean, good shower/bathroom facilities, and had the most amazing amount of wardrobe space. The choice of TV viewing good, as was the WI-FI. The views from the room were spectacular, we loved seeing the setting sun. We loved the roof pool area, which we don’t normally do, and the jacuzzi/steam room was a must most days. Breakfast was so good and is worth booking for the variety from authentic Thai to continental style there is plenty for all tastes. All the food at this hotel is excellent from the lovely toasties to the evening meals. The staff at this hotel were always very curtious, smiling and nothing was too much trouble, a special thank you to all of them for their hard work which made this the best part of our three hotel stay in Thailand. We enjoyed the fact that this hotel was away from the main centre as we liked to walk to the town and back, and the quietness of being away from the crowds. There is little more we can add that hasn’t already been praised before, we can’t wait to return next year.

Stayed: October 2017
3  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIC C, Owner at Pacific Club Resort, responded to this reviewResponded 3 December 2017

Dear David C,

Thank You kindly for visiting and sharing.

Aside from your positive comments on everything, it's great you mentioned we are located slightly outside the beaten track. Pacific Club is a boutique for folks who wish to feel slightly removed from the Urban atmosphere of properties located below us. And yes those little Garlic Bread toasties are super yummy, haha.....

Thanks again for visiting and wish you Safe and Happy Travels,

Team Pacific (pls read News & Comments below to improve your experience)


REVIEW INSPIRED FOOTNOTE WITH NEWS & CURRENT INFORMATION BELOW:

We realize your time is valuable and shout out a big thanks to those who take time to review us :-).

SAVE YOUR MONEY: Book direct on our website and save between 15-25% depending on your length of stay and whether you pay by cash or credit card. We're not quite sure why so many people choose to pay more booking somewhere else.

BIG NEWS: Currently we're rated 4 star but we would like to do a better job so we are currently working hard to improve our property to meet guidelines of a 5 star resort. But don't worry, rates will remain about the same :-) As usual most of the updates are based on review feedback, direct Guest contact, and research by testing what other hotels are doing. Some examples of this year's updates: changing hardware to brushed Stainless Steel look for a more modern appearance, USB charger outlets throughout every room, replaced previous LED lighting with new LED panels lights (more attractive), Replace Pool Deck Furniture, Replaced all Gym equipment and converting some of the wardrobes in our rooms to luggage rack systems for those who don't like to unpack. Any suggestions are always welcome.

NEW MENU: In August 2017 we released a brand new menu. It's the largest revision in 7 years and is based mostly on Guest Feedback and requests from reviews. Please note we serve a wide range of nationalities and try to offer something for everyone, Steak, Seafood, European, Thai, Fusion, Vegan, Asian…. Since the update sales (outside breakfast hours) have increased by 50% and reviews are great, we're pleased to be providing more of what people want. We hope you enjoy :-)

LAUNDRY Guests are loving our Chinese Laundry service which offers 5 star quality priced by the kilo same as you would find on the street. The main difference is we have professional laundry equipment and therefore can deliver a much higher quality and faster service. Pls let us pamper you on holiday :-). Please note, we still have our laundry by piece service same as most hotels. Any suggestions are welcome.

MAP & GETTING AROUND - Pls take advantage of the markup Interactive Google Map on our website to maximize your walking options to the beach or town. There are options such as walking around the largest beachside park in Phuket which aren’t shown in a normal Google map. If you can't walk, please use our shuttle which you should book in advance cause most people don't use it on account it's only a 10 minute walk to beach.

DELAYED REVIEW RESPONSES - Please know we read all reviews as they come in. But we also prefer to respond after a couple reads, so sometimes our responses might take up to two weeks. Thanks for everyone's patience.

And finally, I would like to personally Thank our team for doing such a good job. The number and quality of reviews during the last year is fantastic and it's amazing how many Guests actually remember our staff by name.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews