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Hotel Spa du Beryl
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3 - 8 of 2,578 reviews
Reviewed 14 April 2022
Ok place to stay

The hotel is an ok place to stay. It attracts mainly elderly and the rooms are a bit outdated but all is ok, clean. Restaurant was good, location is great. In the hotel there is a spa area and a casino.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sophie DELROUS, Autre at Hotel Spa du Beryl, responded to this reviewResponded 22 April 2022
Google Translation

Madame, Monsieur,
Votre satisfaction est notre priorité, merci à vous pour votre message. Dans l'attente de vous accueillir à nouveau.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2019
Blokart European Championships 2019

We stayed here for the Blokart European Championships 2019 so the location was perfect right opposite the beach. The room was very good and the buffet breakfast had lots of choice.

We experienced a small problem with the open air car park getting in full and out vehicle was too high for the underground car park. One night when the hotel was very full we had no water.

Date of stay: October 2019
  • Trip type: Travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 September 2019 via mobile
Lovely, relaxing and very clean hotel

Chosen because of right next to the beach. What a fine place to be, great staff, very clean, nice wellness, good food and great massages.
All you could ask for however one minus, no sauna only a steam bad and if you really like to swim in the pool, well you can’t, too small.
This hotel also host a casino and when arriving you get a 5€ voucher to spend there. We amused our self with those 5€ for at least 2 hours, was fun.
Although this hotel has a 3 star it wouldn’t look bad as a 4 star.
Go there!

Date of stay: September 2019
Trip type: Travelled as a couple
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Hotelspaduberyl44, Responsable réception at Hotel Spa du Beryl, responded to this reviewResponded 11 September 2019
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Madame,Monsieur
Nous sommes très touchés et très honorés par ce commentaire, et nous vous remercions vivement de l'avoir partagé. Nous serons ravis de vous faire partager à nouveau ce sentiment lors de votre prochain séjour.

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Reviewed 10 July 2019
Won’t go back

Booked here for a few days. The rooms were noisy and restaurant staff very rude. We ended up walking out of the restaurant. Despite advising the hotel of the above. Nothing was done about it.

As a result we just wanted to leave. More than happy to pay for the days that we were there but didn’t want to pay for the days that we weren’t going to stay there due to poor service.

We were advised that the hotel can’t give a refund for the days we would not be here as we would have to go via booking.com and then we would receive one. Booking.com were great! They obtained a translator as the hotel speak little english. The hotel wouldn’t give booking.com confirmation. They then said that we were never told that we would get a refund. Despite 2 members of hotel staff advising of this. This resulted in the manager calling booking.com a liar and when I advised that we just wanted to leave and have a refund for the nights we are not there.

I was advised that “we are not a bank” and that I “shouldn’t have booked the length of stay”. Hours of crying to the manager and a ruined holiday, we have ended up just leaving as we couldn’t stay there any longer.

As a result, we are £300 down but the atmosphere is terrible since raising a complaint.

Will never return - not worth the money

No customer service

- coffee machine in room (pods cost £5 each), location, drink selection.

️- staff, restaurant, spa, customer service, noisy rooms. Treated what we feel is totally unfair. Swimming pool 20£ pp per day.

wish I had read the other Reviews

Date of stay: July 2019
Trip type: Travelled as a couple
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Reviewed 14 January 2019
a typical and ideal place for lazy week-ends

,A very nice WE there with my wife. The hotel is ideally located in front of the beach. Rooms with sea view are large and very confortable. Despite its proximity with the Loire estuaire, the seaview is great. We really enjoyed our stay there. The hotel has an indoor pool, sauna and jacuzzi. The Spa services were good. You can enjoy a breakfast buffet with a sea view. The restaurant is good and affordable but not exceptional - maybe you don't want to buy your lunch in a packaged stay so you can enjoy the full menu instead of the half-board one.Finally our week-end was cheaper but still great than the nearby and well-know hotels. Definitively try unless you can afford the other palaces :)

Room tip: book the large seaview ones.
Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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