Booked here because of the great reviews.
We turned up on a Sunday night and was looking forward to dinner in the restaurant.
On checkin we were told it's closed and it said that on the website.
Ok I'm not accustomed to staying in a hotel with a restaurant and it ever being totally closed.
I then used the fitness centre and thought I would chill in the sauna and steam room. Fitness centre is great but the sauna and steam room are closed because it's a Sunday.
What really caped it off is the bar is also closed.
There were 3 staff at reception doing nothing other than telling guests it's Sunday of course it's closed.
Like I said I'm devastated as was so happy to find this hotel as looked perfect but won't ever come here ever again as it's management deserve a course on how to treat customers properly and telling me I'm an idiot for not reading the website is pathetic and I will delete their website from my list. More
- Free Wifi
- Free Parking