Ok the food was really great, the gardens and surroundings were beautiful. The staff were 50/50, some were nice and helpful, others weren't. The real problem for me was the rooms. 3 children's single beds, dirty linen, the duvets were stained, dirty walls and carpets, torn vinyl in the bathroom. Water inn the shower fluctuating from stone cold to boiling hot. 3 skylights in my room with no blinds! Barking dogs all night. This could actually be a great hotel, I do have to mention the food again, excellent!