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“Not what it was”
Review of The Swan

The Swan
Ranked #6 of 9 Restaurants in Thaxted
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 16 September 2017

We used to eat here on a regular basis as we enjoyed its unique character, cosiness and special offer menu as well as finding the staff very friendly. Unfortunately, after its recent refurbishment, it has gone corporate and lost what it had before. Where there were once tables by the big fireplace in the bar area are now slot machines with flashing lights. You no longer order at the bar, at your leisure, but there's waiter service which is rather hit and miss. Too corporate for Thaxted. We now go elsewhere.

Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (163)
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4 - 8 of 163 reviews

Reviewed 10 September 2017

Great Location. Thaxted is lovely. The restaurant looked good and was well decorated. Food was tasty but the service was poor. We weren't greeted on entering, we had to find someone to ask if we could sit down. Many of the tables needed clearing so we were sat in a squashed area with lots of young children. We asked if we could move and were told the tables would take time to clean. We were actually moved fairly quickly and the table was much better. The food arrived quickly but that was it and we didn't see anyone again. Our empty plates were left in front of us for twenty minutes or more, my husband wanted another drink but no waiters came so he went to the bar and ordered there. We finally saw a waiter and asked if he could take our plates. He did but there was no offer of dessert and he vanished again. Another 20 minutes and we got the waiters attention again and asked if we could order desert. The Apple pie was sold out! We paid and left. This place has so much potential.

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Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

Sunday lunch in the bar area , recently refurbished but still kept its character. Staff were friendly and attentive.

Thank loudensusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

Fantastic local pub. Very friendly and staff very welcoming. Extremely clean and looked after. Didn't have to wait long for food and really enjoyed the burger I ordered. Visited on Tuesday lunchtime so was not particularly busy but there were a number of customers and a few full tables. Looked the best place to eat from the outside and proved to be even more brilliant on the inside. If ever in the area again I would most certainly visit and try more from their menu.

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Thank SarahSazzle87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

My wife and I stayed here one one night and found the experience fantastic. We were looked after superbly all day and evening, The staff couldn't do enough for us. The bar and the restaurant area are fantastic with a great selection of food and drink. Our room was lovely and finished to a very high standard and faced out towards the lovely Thaxted church. I would highly recommend thos hotel to anyone. Would come back in a heart beat. 10 out of 10 rating

Thank sugarsnapboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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