Visited with friends. Food was lovely although felt it was slightly overpriced and the tapas portions were small. Would visit again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Visited with friends. Food was lovely although felt it was slightly overpriced and the tapas portions were small. Would visit again.
Hello princess_babsy
I'm really pleased to hear that you enjoyed our food we do pride ourselves on our food quality and presentation.
In regards to our portion sizes we welcome all feedback, we are a 'tapas style' therefore some of our dishes are smaller than others, however our larger portions would be dishes such as our sweet and sour, curry's and forest chicken.
There are a lot of dishes for you to try on your next visit just ask your waiter/waitress which dishes are more generous in size.
We have deals on all through the week, Monday-Saturday we have 3 for 2 on all of our dishes between 12pm-6pm and on Mondays we have a 50% off offer on all of our meat dishes after 6pm.
We're really looking forward to seeing you again!
448 - 452 of 729 reviews
My cousin and I went for lunch last week and for both of us it was our first visit. We were both very impressed with the choice of food and how tasty it all was. Nothing was left and all dishes we thoroughly enjoyed. My favourite was the sweet and sour chicken with fried rice and the calamari was so tender with melt in your mouth batter. I can’t wait to return again. Even better, at lunch time it was 3 for 2 (at the time of our visit). The staff were very welcoming and attentive. Highly recommend you go!
Hi 56Myangel62
Thank you so much for taking time to write this lovely review!
We are thrilled to hear that you and your cousin enjoyed your experience with us and we really do pride ourselves on our excellent, friendly customers service alongside the high quality, fresh food we serve so to hear how much you enjoyed both of these aspects on your experience is fantastic!
We would love to see you return many more times!
Kind Regards,
Silk Rd Heswall team
Arrived for the 3 for 2 tapas, the place certainly wasn't busy.
Good variety on the menu but the food wasn't as good as my previous visit earlier in the year.
The man and the dark haired waitress were helpful and friendly, but the blonde waitress wearing the pink jacket was rather abrupt.
The sweet and sour prawns, way too sweet, the Persian lamb was way too fatty.
Other friends are going to silk Rd in a couple of weeks I'll see what their verdict is and may return.
What ever you have changed since my last visit isn't working.
Even when we left after 8pm the place wasn't busy.
My last visit had been on a Tuesday and the place was packed out, but last night it was not
Hi GJones2068, Thank you for your review! I have spoken to the chef in regards to the recipe for the sweet and sour, but this is one of our most popular dishes and our chef who has been here from the beginning brought this recipe with him. His family have had restaurants for the past 30 years in the Merseyside and Wirral areas and the recipe has been handed down from generation, we will however make sure that all our chef's are following the recipe for this in the future. I have also spoke to our meat supplier in regards to our Lamb. This is a favorite dish of mine and even though they have appeared to be bigger cutlets over the past few weeks maybe this has been due to having more fat on them, which is what i have addressed with them. I have also spoken to who i believe to be the blonde lady on the night and worked with her on her service style as we pride ourselves on customer service, she has taken the points on board and we are working to make it more inviting in the same way you felt with myself and the dark haired waitress. We all hope to see you again soon and the level of food delivered is what you received on your previous visit. Kind regards,
The staff here are all lovely. The place is very lively and chatty.
A new experience for us on this visit is 'the Banquet'. This seems a very good idea as the menu is so varied that anyone visiting for the first time may find the choice too difficult - we presume that the restaurant have chosen dishes in their banquets (two types to choose from) to show off their excellent chefs. We tried the first banquet and all of the food was excellent - well recommended.
Looking forward to trying the other banquet next time.
Hello Charlie P
Thank you for taking time to write this 4* review.
We appreciate all feedback as it gives us an insights in to customers opinions and areas in which we can improve and adapt.
We are so happy that you enjoyed our Banquet menu in Silk Rd Heswall.
We are looking forward to see you again!
Warmest Regards,
Silk Rd Heswall
Went to silk road for the first time and will definitely go again! Staff are lovely and the food is absolutely delicious
Hello Karen F
Thank you so much for 5* review!
We are really pleased to hear that you enjoyed all aspects of your Silk Rd experience, as the high quality food and excellent,friendly customers service we provide are both areas of service in which we pride ourselves on.
We would love to see you again!
Best wishes!
Silk Rd Heswall
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.