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Reviewed 13 February 2014

We were a group of 5 women and stayed in 2 Japanese style bedrooms with bathroom en suite. We stayed for 2 nights and were very happy with Ryokan Sanjiro. This is a very nice hotel. The settings inside the hotel told us that the owner / management put a lot of thoughts into it. The lobby and the Japanese style dinning area were nicely decorated in traditional Japanese furniture and decorative items. The rooms were very clean and spacious. We had 4 meals (2 breakfasts and 2 dinners) there and everyone of them were well presented and delicious! The onsen room, although a little small, was efficient and clean. We really enjoyed having our onsen bath twice a day! Loved it.

What impressed us most was a female staff named 'Saimi Numabe' who tried her best to communicate with us in English. She really did take good care of us. She was prompt on making reservations on the tour we wanted to join and would do her homework over the night and wrote down all the information we needed to know and would explain it to us in the morning. She even walked from the hotel in the middle of the rain to the tourist information center where we were waiting for the pick up to go on the tour to make sure that we were at the right pick up spot. On the day we departed Saimi Numabe were waiting for us at the door and presented each of us a very nice package of Japanese sweet. As we were packing the car she and a few other hotel staffs came out to see us off. As we waved goodbye Saimi Numabe told us that she would never forget us. What a sweet person she is! If I were her boss I would have given her the title of 'the best staff of the month' for the whole year!

If you are a skier it would take you about 20 minute drive up the mountain to the nearest ski resort. And if you're interested in seeing the 'snow monsters' on Mt. Zao there is a tour that you can join but make sure that you make a reservation in advance since it gets full up pretty quickly. Sadly, we didn't make it as the tour was already full when we arrived. We went on the 'snow houses' tour in the evening instead and it wasn't worth it.

In all, I highly recommend 'Ryokan Sanjiro' if you're heading to Mt. Zao (Miyagi prefecture).

Date of stay: February 2014
  • Trip type: Travelled with friends
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Thank Tai856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

I must mention that we were accompanied by my Japanese friend, and this aided greatly in our overall enjoyment... in fact, we were told by the masseur (who came to our room by request) that he only sees maybe one or two foreigners a year!
It's a shame I never discovered how much (or how little) English was actually spoken because I can highly recommend the place, the room, the meals and the experience as very agreeable!

Room tip: overlooks charming village and mountains
Date of stay: April 2013
  • Trip type: Travelled as a couple
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Thank bonvoyage17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile
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Date of stay: September 2018
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tourist805829, フロント オフィス マネージャー at Ryokan Sanjiro, responded to this reviewResponded 20 September 2018
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Reviewed 26 December 2017
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Date of stay: December 2017
  • Trip type: Travelled with friends
    • Value
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile
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Date of stay: September 2017
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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