We just returned from a snow holiday in Japan. We travelled with a group and spent majority of our trip at the Heidi Hof Hotel. From the moment we arrived the staff made us feel welcome, they are such wonderful people and do anything they can to make your stay more comfortable.
The hotel is very comfortable and warm, with a onsen, shared living space with a fire, and drying room. The hotel rooms are very small but I am told this is typical of japanese hotels. The beds are all singles but again I am told this is the norm. With all our luggage in the room there was barely enough space to walk around but this doesn't matter because hardly any time is spent in the room.
The view for breakfast was amazing with the Olympic ski jumps and mountain ranges covered in fresh powder in sight. We were able to book breakfast at different times each day to suit our schedule. Being gluten intolerant I was worried about my choices so I emailed ahead and the staff organised fresh rice bread every day just for me whilst the others still received their croissants and scrolls - I was more than impressed as gluten free options is near impossible in australian hotels. Breakfast also included a different version of eggs each day along with some fruit, yogurt, coffee or tea and juice.
The staff are willing to help at any opportunity and even gave our group a lift to Happo when they missed their bus. The bus stop for the majority of snow fields is up the road at a Spicy ski/snowboard rental shop, this only takes a few minutes to walk. Ask the hotel staff for a bus timetable.
There is a convenience store outside the hotel which is good for cheap beers, snacks and fruit. The town centre is about 5minutes walk from the hotel and has a few good restaurants and bars. If you are travelling with more than 2 people I suggest asking the hotel staff to book in advance for you. This also goes for the heidi hof, we couldn't eat there for dinner because we always left it to the last minute.
Overall the heidi hof is in a great location, with wonderful people and fantastic hotel for group or family holidays.
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